Lab Courier: Dependable Deliveries & Sample Handling

Certified Group; Phoenix (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

Certified Group is seeking a Courier I to safely pick up and deliver samples between customer locations and our laboratories. You will ensure chain-of-custody, use routing apps, and provide excellent customer service in a professional setting.

The role requires a valid driver’s license, a clean record, and comfort with mobile delivery apps. Schedule is Tuesday–Saturday, 12:00pm–9:00pm, with opportunities to contribute to safety and lab operations.

Qualifications

• High school diploma or GED required.
• 2+ years of professional courier, delivery, or transportation experience preferred.
• Current, valid driver’s license issued in the state of operation.
• Clean driving record with no DUIs or major moving violations within the past 5 years.
• Comfortable using mobile technology, navigation systems, and delivery apps.
• Demonstrated professionalism, reliability, and strong work ethic.
• Basic knowledge of laboratory operations preferred.
• Familiarity with laboratory safety procedures is a plus.

Responsibilities

• Safely operate a company vehicle to transport samples between customer locations and laboratory facilities.
• Ensure all samples are delivered on time and in proper condition with chain-of-custody documentation.
• Use the routing and driving mobile app to receive assignments, follow routes, log stops, upload photos, and communicate with dispatch.
• Provide professional and courteous customer service during pick-up and delivery interactions.
• Follow all company policies and applicable driving regulations.
• Report accidents, incidents, or vehicle issues according to procedures.
• Assist with routine vehicle checks to ensure safe operation.
• Coordinate with lab staff regarding sample schedules and priorities.
• Complete required FDA collections and photo documentation for warehouse or freezer samples.
• Maintain a clean, safe, and professional work environment.
• Participate in team initiatives and support departmental goals.
• Complete all required training and adhere to safety standards.

Skills

Customer service

Attention to detail

Organization

Reliability

Safety awareness

Teamwork

Accuracy

Technology proficiency

Education

High school diploma or GED

Job description

Certified Group is seeking a Courier I to safely pick up and deliver samples between customer locations and our laboratories. You will ensure chain-of-custody, use routing apps, and provide excellent customer service in a professional setting.

The role requires a valid driver’s license, a clean record, and comfort with mobile delivery apps. Schedule is Tuesday–Saturday, 12:00pm–9:00pm, with opportunities to contribute to safety and lab operations.