Lab Compute Lead - IT Operations & Support

AbbVie; Illinois; On-site; USD 110,000 - 160,000; Full time

Job summary

AbbVie is seeking a Laboratory Compute Jr Leader to support R&D scientists by ensuring health, reliability, and lifecycle management of laboratory computing devices and systems. You will coordinate daily activities, align priorities, monitor performance, and drive secure, compliant compute operations across the lab environment.

The role emphasizes collaborating with scientists, service providers, analysts, suppliers, and technology teams to resolve issues, improve processes, and enable digital

Qualifications

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience in information systems, computer science, life sciences, or a related field.
• Relevant work experience in IT, laboratory operations technology, informatics, endpoint support, service delivery, or a related discipline.
• Strong problem-solving and analytical skills, with the ability to diagnose complex issues and coordinate cross-functional resolution.

Responsibilities

• Consult with scientific partners to understand laboratory operations’ needs, including equipment lifecycle considerations, regulatory requirements, and business impacts.
• Provide technical coordination for routine maintenance, problem resolution, escalation management, inventory management, deployment coordination, and post-implementation support for laboratory computing devices.
• Manage the laboratory compute support service provider, including service expectations, daily execution, prioritization, issue escalation, performance follow-up, and continuous improvement opportunities.
• Lead, guide, and coordinate assigned analysts who support laboratory compute operations, ensuring clear work direction, consistent service practices, and timely completion of deliverables.
• Partner with scientists and technology teams to evaluate how business needs, compliance requirements, and upgrade cycles may affect laboratory operations and equipment lifecycle plans.
• Coordinate with technology partners to define appropriate architecture and ensure effective implementation of integrations with other systems.

Skills

Problem solving

Analytical ability

Leadership

Meetings facilitation

Communication

Education

Bachelor’s Degree

Master’s Degree

PhD

Job description

AbbVie is seeking a Laboratory Compute Jr Leader to support R&D scientists by ensuring health, reliability, and lifecycle management of laboratory computing devices and systems. You will coordinate daily activities, align priorities, monitor performance, and drive secure, compliant compute operations across the lab environment.

The role emphasizes collaborating with scientists, service providers, analysts, suppliers, and technology teams to resolve issues, improve processes, and enable digital