Lab Assistant for School of IT

Ivy Tech; Bloomington (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health plan options

Dental plan

Vision plan

Wellness rewards

Paid time off & holidays

Public Service Loan Forgiveness

Job summary

Ivy Tech Bloomington campus is seeking a full-time Lab Assistant to support IT programs through lab assistance, equipment maintenance, and network/server administration. The role involves developing instructional materials for faculty and students and providing helpdesk support in IT labs.

The position requires an Associate degree in IT or 2+ years of IT experience, CompTIA A+ certification, and virtualization skills with Hyper-V/Proxmox.

Qualifications

• Associates degree in IT or 2+ years of IT work experience required.
• Proficiency in hardware/software support, networking, and server administration required.
• Strong documentation and communication skills required.
• CompTIA A+ certification required.
• Experience with virtualization using Hyper-V and/or Proxmox is required.

Responsibilities

• Provide helpdesk support to IT labs/classrooms.
• Maintain lab safety, cleanliness, and equipment operation.
• Configure network and lab equipment (computers, routers, switches, APs, printers).
• Perform basic server and account administration.
• Manage inventory of classroom and lab equipment and assets.
• Supervise work-study and intern students as assigned by Department Chairs.
• Participate in community service and civic engagement activities.
• Perform other duties as assigned.

Skills

CompTIA A+ certification

Hardware/Software support

Networking basics

Server administration

Documentation

Written and verbal communication

Self-motivation

Education

Associates degree in IT field

2+ years IT work experience

Tools

Hyper-V

Proxmox

Virtualization software

Job description

Ivy Tech Bloomington campus is searching for a full time lab assistant that will provide support the School of Information Technology programs through laboratory assistance, lab and classroom equipment maintenance, inventory control, general network and server administration as well as the development of program and lab instruction materials for faculty and students.

This is an hourly position that pays $40,000/yr.

Major Responsibilities:

• Provide helpdesk support to all labs/classrooms in the School of IT’s computer labs and classrooms.
• Keep laboratories safe, clean, and organized and ensure equipment is in operation condition for labs.
• Configure network and lab equipment including but not limited to computers, routers, switches, wireless access points, networked printers, and digital signage.
• Perform basic server and account administration.
• Perform inventory management of classroom and lab equipment, tools, test equipment for locally and grant funded assets.
• Assist Department Chairs in directing the activity of "work study" students and intern students making themselves available to answer questions and administer assistance as needed.
• Participate in community service, service learning, and civic engagement projects and activities as deemed appropriate by supervisor and local leadership.
• All other duties as assigned, consistent with commonly accepted practices.

Minimum Qualifications:

Associates degree in an IT field or a combination of education and professional work experience of 2 years or more is required for the position.

Computer proficiency in hardware/software support, computer networking, and server administration is a must.

Self-motivation, documentation, and excellent written and verbal communication skills are a must.

CompTIA’s A+ certification is required.

Experience in virtualization utilizing Hyper‑V and/or ProxMox or other virtualization software solutions is a requirement.

Preferred Qualifications:

Additionally preferred, but not required, skills and industry certifications include Cisco’s CCNA, CompTIA’s Net+, Security+, Linux+, experience with automation tools (e.g. Terraform and Ansible) and container environments (e.g. Kubernetes and Docker).

Ivy Tech is committed to supporting the well‑being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re‑hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.