Lab Assistant for School of IT

Ivy Tech Community College; Bloomington (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health & Wellness

Dental plan

Vision plan

Retirement plan

Paid time off

Tuition assistance

Professional development

Flexible work arrangements

Job summary

Ivy Tech Bloomington campus is seeking a full-time Lab Assistant to support IT programs through lab assistance, equipment maintenance, inventory management, and basic network/server administration. The role involves developing instructional materials and assisting faculty and students in labs and classrooms.

The position requires an Associate degree in IT or 2+ years of related work experience, CompTIA A+ certification, and experience with virtualization (Hyper-V/Proxmox).

Qualifications

• Associates degree in IT or 2+ years of related work experience.
• Proficiency in hardware/software support, networking, and server administration.
• Strong written and verbal communication; self-motivated.
• CompTIA A+ certification is required.
• Experience with virtualization (Hyper-V and Proxmox) is required.

Responsibilities

• Provide helpdesk support for IT labs and classrooms.
• Keep laboratories safe, clean, and operational equipment.
• Configure routers, switches, wireless APs, printers, and digital signage.
• Perform basic server and account administration.
• Manage inventory of lab equipment and assets.
• Assist Chairs in directing work-study and interns.
• Participate in community service and other duties as assigned.

Skills

CompTIA A+ certification

Networking basics

Server administration

Hardware/software support

Documentation

Communication skills

Virtualization (Hyper-V)

Virtualization (Proxmox)

Education

Associate degree in IT

2+ years IT work experience

Tools

Terraform

Ansible

Kubernetes

Docker

Hyper-V

Proxmox

Job description

Ivy Tech Bloomington campus is searching for a full time lab assistant that will provide support the School of Information Technology programs through laboratory assistance, lab and classroom equipment maintenance, inventory control, general network and server administration as well as the development of program and lab instruction materials for faculty and students.This is an hourly position that pays $40,000/yr.Interested applicants should apply by Sept 23, 2026.Interested applicants should attach supporting documentation of the minimum qualifications listed below to the application.Major Responsibilities:Provide helpdesk support to all labs/classrooms in the School of IT’s computer labs and classrooms.Keep laboratories safe, clean, and organized and ensure equipment is in operation condition for labs.Configure network and lab equipment including but not limited to computers, routers, switches, wireless access points, networked printers, and digital signage.Perform basic server and account administration.Perform inventory management of classroom and lab equipment, tools, test equipment for locally and grant funded assets.Assist Department Chairs in directing the activity of \"work study\" students and intern students making themselves available to answer questions and administer assistance as needed.Participate in community service, service learning, and civic engagement projects and activities as deemed appropriate by supervisor and local leadership.All other duties as assigned, consistent with commonly accepted practices.Minimum Qualifications:Associates degree in an IT field or a combination of education and professional work experience of 2 years or more is required for the position.Computer proficiency in hardware/software support, computer networking, and server administration is a must.Self-motivation, documentation, and excellent written and verbal communication skills are a must.CompTIA’s A+ certification is required.Experience in virtualization utilizing Hyper-V and/or ProxMox or other virtualization software solutions is a requirement.Preferred Qualifications:Additionally preferred, but not required, skills and industry certifications include Cisco’s CCNA, CompTIA’s Net+, Security+, Linux+, experience with automation tools (e.g. Terraform and Ansible) and container environments (e.g. Kubernetes and Docker).Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:Health & WellnessMultiple medical plan options paired with a Health Savings Account with a generous employer contributionDental plan with no-cost preventive services and coverage for orthodontiaVision plan with low-cost exams and allowances for glasses or contact lensesEmployee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resourcesWellness program with opportunities to earn $250 in Wellness RewardsFlexible Spending Accounts for healthcare (limited purpose) and dependent careRetirement & Financial Security10% employer retirement contribution, fully vested after two yearsBasic life insurance equal to annual salary paid by the College, with optional supplemental coverageShort-term and long-term disability benefitsEducational BenefitsFee remission for employees, spouses, and dependent childrenTuition assistance for undergraduate, graduate, and doctoral programsPaid professional development opportunitiesWork‑Life BalanceGenerous paid time off, including vacation, sick leave, holidays, and winter recessFlexible work arrangements where availablePaid childbirth recovery leave (8 weeks)Paid parental leave (4 weeks)Additional PerksEligibility for Public Service Loan ForgivenessAdditional discounts on gym memberships, transportation, and various retail servicesIvy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.