Lab Assistant

Kootenai Hospital; Coeur d'Alene (ID); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Tuition assistance

Retirement plan

Shift differentials

Wellness program

Employee discounts

Job summary

Kootenai Health is seeking a Phlebotomist to collect blood samples, verify patient demographics, and prepare specimens for analysis. The role includes updating insurance and financial information and may require off-site drives to campus locations.

The candidate will perform pre-analytical processes, support the lab front desk, and adhere to established guidelines. A phlebotomy certification and HS diploma are preferred, with BLS and insurability considerations noted.

Qualifications

• High school diploma or equivalent preferred.
• Certification or training in phlebotomy required/preferred.
• Experience with phlebotomy and related pre-analytical processes preferred.

Responsibilities

• Collect blood samples and verify patient demographics.
• Enter orders and codes into LIS/EMR; handle lab requisitions.
• Collect insurance information and assist with patient financial questions.
• Support lab front desk and may drive to off-site locations as needed.

Skills

Phlebotomy

Record keeping

EMR data entry

Customer service

Education

Phlebotomy certification

High School Diploma

Tools

LIS/EMR systems

Job description

Position Summary

Draws and collects blood samples from patients, verifies and updates patient demographic records and insurance/financial information, and prepares specimens for laboratory analysis. Performs phlebotomy-related work along with additional duties related to histology, specimen processing, or lab front desk.

Responsibilities

• Performs order entry and transcribes diagnosis codes into LIS and scans lab requisitions into electronic health record
• Receives specimens and performs all pre-analytical processes related to lab testing
• Verifies records and prepares specimens for laboratory analysis; follows up with referring laboratories for missing information as needed
• Collects demographic and insurance information from incoming patients at the point of service
• Verifies active payer sources for patients
• Communicates basic financial policies as pertaining to insurance coverage
• Obtains required signatures on the various clinical and financial consent forms
• Creates image of insurance and identification cards
• Managing incoming phone calls to Lab, triaging requests for information or assistance appropriately
• May provide off-site lab draw services as required based on eligibility, including driving and/or riding in company vehicle to campus location(s)
• Performs all assigned duties related to the designated area of the lab
• Has knowledge of commonly used concepts, practices, and procedures within a particular field
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Works under immediate supervision
• Typically reports to a supervisor or manager
• Performs other related duties as assigned
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications

• High School Diploma or equivalent preferred
• Documentation of training from a recognized Phlebotomy school or program OR a minimum of 1 year Phlebotomy or related medical training and experience in a clinical, hospital, or laboratory setting required
• Certificate of successful completion of written and/or practical Phlebotomy examination for ASCP, or similar accredited Phlebotomy certification agency found to be acceptable by the laboratory director and/or supervisory staff preferred
• Driving record will be checked upon hire and annually to determine eligibility to drive and/or transport passengers to off-site lab draw locations, as applicable. Those who do not meet insurability requirements will not be permitted to drive.
• BLS required

Working Conditions

• Must be able to lift and move up to 25 lbs
• Must be able to maintain a standing and/or sitting position
• Typical equipment used in a clinical job
• Must be able to stoop crouch or bend
• Exposure to needles, blood and body fluids, etc.

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Comprehensive medical coverage, including fully employer‑paid options for eligible full‑time employees, plus affordable plans for part‑time staff.Benefits begin on the 1st of the month following 30 days of employment.
• Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
• Tuition assistance after 90 days to support your professional growth
• Retirement plans with pre‑tax and Roth options and employer matching from 3%–6%
• Competitive pay, plus night, weekend, and PRN shift differentials
• Award‑winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
• PerkSpot discountsproviding access to thousands of exclusive deals in over 25 categories
• And an employee referral bonus program

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person‑centered healthcare team, we can't wait to meet you!

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.

A variety of medical, dental, and vision insurance plans are available to both full and part‑time employees, with some available at no cost to the employee. In addition, benefit‑eligible employees also gain access to the following:

• Tuition assistance and career development programs
• Robust Retirement Plan
• Night, weekend and PRN shift differentials
• Employee referral bonus program

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