Lab Applications Specialist: Implementation & Training Lead

Siemens Healthineers; Seattle (WA); On-site; USD 74,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick time

Job summary

Siemens Healthineers is seeking a Solutions Application Specialist (SAS) to lead implementation, validation, and training for diagnostic instrumentation and data management solutions. This role requires coordinating with customers and cross-functional teams to ensure successful deployments and adoption.

The SAS will provide technical application support, assist with assay validation activities, and ensure compliance with quality and regulatory standards while traveling extensively across regions.

Qualifications

• Strong customer-facing communication, presentation, and training skills.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or related field; certification preferred.

Responsibilities

• Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions.
• Coordinate installation activities with customers and cross-functional teams to ensure timely completion.
• Deliver Train-the-Trainer and end-user education on instrument operation and workflow optimization.
• Provide technical application support, troubleshoot customer issues, and participate in escalations as required.
• Maintain compliance with quality, regulatory standards, and company policies.

Skills

Customer-facing communication

Presentation skills

Training skills

Project coordination

Time management

Education

Bachelor's degree in Medical Technology/Clinical Laboratory Science/Biology/Chemistry

MT(ASCP)/MLS(ASCP)/MT(AMT) certification preferred

Tools

Microsoft Office

Job description

Siemens Healthineers is seeking a Solutions Application Specialist (SAS) to lead implementation, validation, and training for diagnostic instrumentation and data management solutions. This role requires coordinating with customers and cross-functional teams to ensure successful deployments and adoption.

The SAS will provide technical application support, assist with assay validation activities, and ensure compliance with quality and regulatory standards while traveling extensively across regions.