Lab Access & Patient Care Coordinator

WellStar Health System; United States; On-site; USD 36,000 - 46,000; Full time

Job summary

Wellstar Health System in the United States seeks a Lab Registration Specialist under the Lab Manager to perform technical and non-technical duties within the Laboratory, including WellStar HIS Patient Care system registration, order entry, and RBAC processing. The role requires coordination with physicians and nurses to ensure timely communication of critical results and accurate patient data.

The position emphasizes excellent customer service, accurate computer skills, and adherence to AIDET

Qualifications

• High School Diploma or GED required.
• 1 year of computer skills and familiarity with healthcare IT systems.
• 1 year of customer service experience in a healthcare environment.
• Excellent customer service and communication abilities; able to work under pressure.
• Strong computer proficiency and ability to multitask and stay organized while maintaining professionalism.

Responsibilities

• Call back notification and critical values; document RBAC details.
• Perform patient registration and verify demographics in HIS.
• Enter lab orders and verify physician office test orders.
• Coordinate with nursing and physician teams to resolve issues.
• Maintain documentation and support adherence to state regulations.
• Assist with sending out tests and scanning results into EPIC.

Skills

Customer service

Communication

Computer skills

Multitasking

Organizational skills

Professional demeanor

Education

High School Diploma / GED

Tools

EPIC

HIS

LIS

Job description

Wellstar Health System in the United States seeks a Lab Registration Specialist under the Lab Manager to perform technical and non-technical duties within the Laboratory, including WellStar HIS Patient Care system registration, order entry, and RBAC processing. The role requires coordination with physicians and nurses to ensure timely communication of critical results and accurate patient data.

The position emphasizes excellent customer service, accurate computer skills, and adherence to AIDET