La Hacienda Greeter

Fairmont Hotels & Resorts; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Learning programs

Medical benefits

401K

Direct Deposit

Career development

Job summary

Fairmont Scottsdale Princess is seeking a Host/Hostess to warmly welcome guests in our dining outlets, sharing knowledge of menu items and beverages. You will support servers, manage guest seating, and ensure smooth service flow while maintaining brand standards.

Join a team that values hospitality, teamwork, and a commitment to guest satisfaction in a luxury setting. Training, growth opportunities, and employee benefits are provided.

Qualifications

• Previous service experience is an asset.
• Strong communication and organizational skills.
• Ability to work under pressure in a fast-paced environment.
• Excellent guest service and interpersonal abilities.
• Reliable and team-oriented.

Responsibilities

• Greet guests warmly and provide a professional, friendly welcome.
• Assist guests with menu items and dining options in an informed manner.
• Understand shift end reports and the POS system for accurate transactions.
• Follow outlet policies and service standards; uphold safety and sanitation policies.
• Contribute to a positive team environment and guest experience.

Skills

Customer service

Communication

Teamwork

POS system experience

Tools

POS system

Job description

Company Description

The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What's In It For You

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

• Consistently offer a professional, friendly greeting and engaging service
• Understand the server tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your Team And Working Environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS