L2/ L3 Application Support

Synechron; Woodbridge Township (NJ); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Annual leave

Healthcare insurance

Retirement savings plans

Education benefits

Commuter benefits

Training opportunities

Udemy for Business access

Career coaching

Global mobility opportunities

Job summary

Synechron is seeking a technology professional to support and enhance existing trading systems using modern technologies, data architectures, and software engineering practices. You will work with Trading, Compliance and Risk, and IT teams to ensure reliability, scalability, and operational effectiveness of critical platforms.

The role involves production support, automation, and deployment initiatives in a fast-paced trading environment, with hybrid work in Iselin, NJ.

Qualifications

• Familiarity with Linux, including command-line tools, file editing, searching and manipulation, and shell scripting.
• Working knowledge of relational databases and SQL: tables, views, indexes, querying/modifying data, performance analysis.
• Experience with job scheduling and automation tools such as Tidal, AutoSys, or Control-M.
• Methodical problem-solving, incident response, and root-cause analysis.
• Ability to define, document, and maintain operational runbooks and procedures.
• Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
• Understanding of the SDLC and Agile methodologies; working knowledge of Python scripting.

Responsibilities

• Implement pre-release and post-deployment validation and verification processes.
• Integrate application deployments with tools such as Rundeck and Azure DevOps.
• Develop and maintain application control solutions, including start, stop, and restart scripts.
• Integrate applications with monitoring and observability platforms such as OpsRamp, Grafana, and Splunk.
• Support annual Disaster Recovery and Business Continuity Planning testing.
• Provision and configure new servers and application environments.
• Support user authentication and authorization processes and workflows.
• Configure authentication mechanisms, service accounts, and related access controls.
• Track and resolve production incidents, problem tickets, and follow-up actions.
• Troubleshoot trading and market data production issues, including Level 3 support.
• Recommend and implement infrastructure, automation, and operational improvements.
• Develop and maintain scripts and tooling to improve system reliability and operational efficiency.
• Collaborate with cross-functional teams to support regulatory, trading, and operational priorities.

Skills

Linux basics

SQL querying

Python scripting

Incident response

Root-cause analysis

Runbooks/documentation

Tools

Rundeck

Ansible

Azure DevOps

Tidal

AutoSys

Control-M

Job description

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000, and has 58 offices in 22 countries within key global markets.

Job Description Overview

We are seeking a technology professional to support and enhance existing trading systems using modern technologies, data architectures, and software engineering practices. In this role, you will work closely with Trading, Compliance and Risk, and IT teams to ensure the reliability, scalability, and operational effectiveness of critical trading and market data platforms.

You will be responsible for supporting production applications, improving operational processes, implementing automation, and contributing to infrastructure and deployment initiatives. The ideal candidate is a methodical problem solver who takes ownership of issues, communicates effectively with stakeholders, and is comfortable working in a fast-paced trading environment.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within New Jersey, NJ is $100k - $115k/year & benefits (see below)

Work Location: Iselin, NJ (Hybrid, 3 days in a Week)

Responsibilities

• Implement pre-release and post-deployment validation and verification processes.
• Integrate application deployments with tools such as Rundeck and Azure DevOps.
• Develop and maintain application control solutions, including start, stop, and restart scripts.
• Integrate applications with monitoring and observability platforms such as OpsRamp, Grafana, and Splunk.
• Support annual Disaster Recovery and Business Continuity Planning testing.
• Provision and configure new servers and application environments.
• Support user authentication and authorization processes and workflows.
• Configure authentication mechanisms, service accounts, and related access controls.
• Track and resolve production incidents, problem tickets, and follow-up actions.
• Troubleshoot trading and market data production issues, including Level 3 support.
• Recommend and implement infrastructure, automation, and operational improvements.
• Develop and maintain scripts and tooling to improve system reliability and operational efficiency.
• Collaborate with cross-functional teams to support regulatory, trading, and operational priorities.

Required Skills and Experience

• Familiarity with Linux, including command-line tools, file editing, searching and manipulation, and shell scripting.
• Working knowledge of relational databases and SQL, including:
• Tables, views, and indexes
• Querying and modifying data
• Query performance analysis and optimization
• Experience with job scheduling and automation tools such as Tidal, AutoSys, or Control-M.
• A methodical approach to problem-solving, incident response, and root-cause analysis.
• Ability to define, document, and maintain operational procedures and runbooks.
• Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Working knowledge of Python scripting.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.