l2/l3 Application support

Synechron, Inc._USA Company; Woodbridge Township (NJ); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Competitive pay

Global offices

Paid time off

Maternity/Paternity leave

Insurance plan

Retirement savings

Commuter benefits

Udemy access

Coaching programs

Training opportunities

Job summary

Synechron, Inc. is seeking a technology professional to support and enhance trading systems and market data platforms. You will work with Trading, Compliance, and IT to ensure reliability, scalability, and operational effectiveness in a fast-paced trading environment.

The role emphasizes deployment automation, monitoring, incident response, and collaboration across teams, with a base NJ salary and comprehensive Benefits.

Qualifications

• Experience supporting production trading and market data platforms.
• Familiar with Linux commands, shell scripting, and scripting basics.
• Solid SQL and relational database familiarity.
• Experience with job scheduling/automation tools (Tidal, AutoSys, Control-M).
• Knowledge of release packaging with Rundeck and Ansible.
• Understanding of SDLC and Agile methodologies.
• Strong incident response and root-cause analysis skills.
• Ability to document and maintain runbooks and operational procedures.

Responsibilities

• Implement pre-release and post-deployment validation processes.
• Integrate deployments with Rundeck and Azure DevOps.
• Develop start/stop/restart scripts for applications.
• Integrate monitoring with OpsRamp, Grafana, and Splunk.
• Support DR and BC planning and testing.
• Configure and provision servers and environments.
• Manage authentication and access controls and workflows.
• Track incidents and drive resolution, including Level 3 support.
• Suggest infrastructure, automation, and operational improvements.
• Maintain tooling and scripts to improve reliability and efficiency.
• Collaborate with cross-functional teams on regulatory, trading, and ops priorities.

Skills

Linux

SQL

Python scripting

Incident response

SDLC/Agile

Runbooks

Stakeholder communication

Tools

Tidal

AutoSys

Control-M

Rundeck

Ansible

Job description

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge We are seeking a technology professional to support and enhance existing trading systems using modern technologies, data architectures, and software engineering practices. In this role, candidate will work closely with Trading, Compliance and Risk, and IT teams to ensure the reliability, scalability, and operational effectiveness of critical trading and market data platforms. Candidate will be responsible for supporting production applications, improving operational processes, implementing automation, and contributing to infrastructure and deployment initiatives. The ideal candidate is a methodical problem solver who takes ownership of issues, communicates effectively with stakeholders, and is comfortable working in a fast-paced trading environment.

Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Iselin, NJ is $100k - $115k/year & benefits (see below).

The Role Responsibilities:

• Implement pre-release and post-deployment validation and verification processes.
• Integrate application deployments with tools such as Rundeck and Azure DevOps.
• Develop and maintain application control solutions, including start, stop, and restart scripts.
• Integrate applications with monitoring and observability platforms such as OpsRamp, Grafana, and Splunk.
• Support annual Disaster Recovery and Business Continuity Planning testing.
• Provision and configure new servers and application environments.
• Support user authentication and authorization processes and workflows.
• Configure authentication mechanisms, service accounts, and related access controls.
• Track and resolve production incidents, problem tickets, and follow-up actions.
• Troubleshoot trading and market data production issues, including Level 3 support.
• Recommend and implement infrastructure, automation, and operational improvements.
• Develop and maintain scripts and tooling to improve system reliability and operational efficiency.
• Collaborate with cross-functional teams to support regulatory, trading, and operational priorities.

Requirements:

• Familiarity with Linux, including command-line tools, file editing, searching and manipulation, and shell scripting.
• Working knowledge of relational databases and SQL, including: Tables, views, and indexes Querying and modifying data Query performance analysis and optimization
• Experience with job scheduling and automation tools such as Tidal, AutoSys, or Control-M.
• A methodical approach to problem-solving, incident response, and root-cause analysis.
• Ability to define, document, and maintain operational procedures and runbooks.
• Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Working knowledge of Python scripting.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.