L2 DC

Astreya; Reno, Northern (NV, KY); Hybrid; USD 40,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k Plan

Paid Time Off

Paid Holidays

Life Insurance

Job summary

Astreya in Reno, NV seeks an L2 Technician to diagnose and troubleshoot server issues, coordinate hardware replacements, and support remote teams. The role includes installing parts, managing RMAs, and performing firmware upgrades to approved versions.

You will configure IPs, assist network admins with cabling and optics, rack devices, and conduct inventory audits to ensure operational readiness. This full-time position offers comprehensive benefits and a base salary range of $39,976 to $63,120.

Qualifications

• 2–5 years of relevant experience as an L2 technician.
• Experience diagnosing and troubleshooting server issues.
• Experience coordinating hardware RMA processes.
• Experience performing firmware upgrades.

Responsibilities

• Diagnose and troubleshoot server issues; isolate root cause with remote teams.
• Coordinate procurement and replacement of faulty hardware components.
• Install replacement parts and manage return (RMA) to vendors.
• Perform firmware upgrades ensuring compliance with approved versions.
• Configure IP addresses and default login credentials.
• Support network admins in cable replacement, re-routing, and optics replacement; hardware upgrades.
• Rack, stack, and cable devices for remote configuration readiness.
• Validate connectivity and operational readiness post-installation.
• Conduct physical audits for inventory accuracy.

Skills

Server troubleshooting

Hardware replacement

Firmware upgrades

Rack & cable management

Inventory audits

Job description

## L2 DCApply: Reno, NV: Full time: Posted 2 Days Ago: R0017309**L2 Technician (2–5 Years Experience)****Key Responsibilities*** Diagnose and troubleshoot server issues; isolate root cause with remote teams* Coordinate procurement and replacement of faulty hardware components* Install replacement parts and manage return (RMA) to vendors* Perform firmware upgrades ensuring compliance with approved versions* Configure:* IP addresses* Default login/access credentials* Support network admins in:* Cable replacement / re-routing* Optics replacement (server & switch ports)* Hardware upgrades* Rack, stack, and cable devices for remote configuration readiness* Provide hands-on support for ad hoc operational requests* Validate connectivity and operational readiness post-installation* Conduct physical audits for inventory accuracy**Salary Range**$39,976.00 - $63,120.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law