Server Operations Engineer II

Astreya Inc.; San Jose (CA); On-site; USD 43,793 - 69,141; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Account

401k Plan

Paid Time Off and Holidays

Job summary

Astreya Inc. is seeking a Server Operations Engineer II in San Jose, California. This role involves monitoring break-fix and OS installation tickets, performing OS deployments, and troubleshooting hardware and network issues. Ideal candidates should hold a Bachelor's degree and possess strong Linux knowledge.

Comprehensive benefits include medical, dental, vision coverage, tuition reimbursement, and paid time off. This position offers a salary range of $31.79 - $50.19 per hour based on qualifications.

Qualifications

• Solid working knowledge of Linux, including command-line navigation.
• Experience with out-of-band management tools.
• Ability to read and execute Shell/Bash scripts.

Responsibilities

• Monitor and work through break-fix and OS installation tickets.
• Perform OS deployments and server onboarding.
• Troubleshoot hardware, OS, and network issues.

Skills

Linux administration

Hardware troubleshooting

Networking fundamentals

Shell/Bash scripting

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

IPMI

iDRAC

HP iLO

Job description

## Server Operations Engineer IIApplylocations: San Jose, CAtime type: Full timeposted on: Posted Todayjob requisition id: R0016068**What You'll Be Doing*** Monitor and work through a daily queue of break-fix and OS installation tickets, prioritizing by SLA and handling them first-in, first-out* Perform OS deployments and server onboarding, including automated installations via PXE boot* Remotely troubleshoot hardware, OS, and basic network issues using out-of-band tools like IPMI* Coordinate with vendors and on-site field technicians to resolve hardware failures, including part swaps and RMA submissions* Maintain accurate records in asset management, ticketing systems, and rack elevation documentation* Collect and verify asset inventory data for accuracy and compliance* Submit and track media destruction requests* Escalate complex or unresolved issues to senior SOEs and assist with triage documentation* Support policies, procedures, and operational documentation as needed* Participate in on-call rotation**What We're Looking For*** Bachelor's degree or diploma in Computer Science, Electrical Engineering, or a related field or equivalent hands-on experience* Solid working knowledge of Linux, including command-line navigation, basic administration, and hardware fault diagnosis* Familiarity with server hardware components: CPUs, RAM, drives, NICs, RAID configurations, and how they interact* Experience with out-of-band/lights-out management tools (IPMI, iDRAC, HP iLO)* Basic networking fundamentals MAC addresses, subnets, TCP/IP, routing tables* Ability to read and execute Shell/Bash scripts; Python familiarity is a plus* Strong communicator clear, concise written and verbal English* Comfortable handling multiple tickets and shifting priorities without losing track of details* Data center hands-on experience especially with physical hardware troubleshooting, not just cable management**Preferred*** Experience with large-scale or remote OS deployments (PXE boot)* Familiarity with vendor hardware from Supermicro, Dell EMC, HPE, Quanta, or Cisco UCS* Exposure to asset management or inventory tracking tools* Any scripting or automation experience (Python, Bash)**Physical Demands & Work Environment**This role may involve prolonged periods of sitting or standing, movement within a data center or office environment, and repetitive use of a keyboard and mouse. You'll need to be able to communicate effectively and work at a computer for extended periods. Some positions may require occasional repetitive motion of the wrists, hands, and/or fingers.**Salary Range**$31.79 - $50.19 USD (Hourly)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law