## Server Operations Engineer IIApply: San Jose, CA: Full time: Posted Yesterday: R0017849### **Roles and Responsibilities*** Coordinate and track server or rack provisioning activities, including OS deployment and configuration* Perform large-scale server onboarding, configuration, and service provisioning in remote environments* Execute daily monitoring, troubleshooting, and repair coordination for server hardware and OS-related issues* Resolve a range of technical issues, from hardware alerts to network and OS-level problems* Maintain accurate data in asset management, ticketing, and configuration tracking systems* Work with vendors and remote field technicians to diagnose and resolve hardware failures, including part replacements and RMAs* Manage server lifecycle activities including commissioning, configuration changes, upgrades, decommissioning, and recycling coordination* Handle service provisioning updates and changes as required* Collect and verify asset data for accuracy and compliance* Submit and track media destruction requests and ensure compliance documentation is completed* Perform basic server network troubleshooting and configuration (MAC, Subnet, TCP/IP)* Participate in on-call rotation to address operational issues and incidents* Escalate unresolved or complex problems to senior Server Operations Engineers* Assist in developing and maintaining policies, procedures, and operational documentation ### **Required Qualifications / Skills*** Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or related field, or equivalent hands-on experience* Familiarity with Linux systems and the ability to diagnose hardware-related issues via remote tools* Understanding of server operations, interdependencies, and lifecycle management* Working knowledge of out-of-band/lights-out management tools such as IPMI or NCSI* Strong analytical and problem-solving skills, with the ability to troubleshoot hardware, OS, and basic network issues remotely* Basic networking knowledge (MAC addresses, Subnets, TCP/IP)* Ability to understand and execute simple Shell/Bash scripts* Strong communication skills in English, both written and verbal* Ability to work effectively under pressure, with a proactive and responsible work ethic* Collaborative team player who can also work independently ### **Preferred Qualifications*** Experience with large-scale or remote OS installations (e.g., PXE boot)* Familiarity with asset and inventory management tools* Time and project management experience* Scripting or programming knowledge for automation (Python, Bash, etc.) **Salary Range**$66,120.00 - $104,400.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law