L2 Application Support Engineer - Oracle/Unix/GCP

VOLTO Consulting; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

VOLTO Consulting in Jacksonville, FL is seeking a full-time Production Support engineer with strong UNIX/Linux, PL/SQL, and Oracle DB knowledge to support critical investment banking applications.

The role requires ITIL-based incident and change management and collaboration with DevOps for automation, handling L2 incidents and service requests, and driving continual service improvement.

Qualifications

• Experience with Unix/Linux systems and Oracle databases.
• Strong PL/SQL development and database querying skills.
• Familiarity with Google Cloud Platform and monitoring tools.
• Experience with ITIL-based incident and change management.

Responsibilities

• Provide L2 production support for critical investment banking applications.
• Handle incidents and service requests and coordinate resolutions.
• Collaborate with DevOps for automation and process improvements.
• Ensure continual service improvement and efficient issue resolution.

Skills

UNIX/Linux

PL/SQL

Oracle DB

GCP

Monitoring tools

Incident management

Job description

VOLTO Consulting in Jacksonville, FL seeks a full-time Production Support engineer with strong UNIX/Linux, PL/SQL, and Oracle DB knowledge. Experience with GCP and monitoring tools is preferred.

The role requires ITIL-based incident and change management capabilities and collaboration with DevOps for automation. Responsibilities include L2 support for critical investment banking applications, handling incidents and service requests, and ensuring continual service improvement with efficient issue