L&I Communications Consultant 2 (Bilingual Preferred)
State of Washington
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Job summary
Washington Department of Labor & Industries is seeking a Communications Consultant 2 to lead language-access initiatives for LEP communities. The role focuses on coordinating multilingual outreach across print, radio, TV ads, and interviews, ensuring accurate translations and alignment with L&I glossaries and DEI values.
Located in Tumwater, this non-permanent position supports the Community Relations & Language Access Program with potential telework two days per week, pending business needs and
Qualifications
- Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field and one year of writing/editing experience
- or equivalent education/experience equaling 4 years
Responsibilities
- Assist in completion of L&I Language Access initiatives and projects.
- Oversee contracts with non-English media outlets (e.g., newspapers, radio).
- Coordinate ongoing radio interviews featuring L&I programs throughout the year.
- Work with program areas and Public Affairs to create radio advertisements, and public service announcements.
- Address inquiries from non-English media by directing questions to appropriate channels for resolution.
- Work with Communication Services to develop outreach materials in languages other than English.
- Coordinate translation of program content into Spanish for external distribution.
- Provide guidance to agency divisions and programs on materials to translate into different languages.
- Work with supervisor to develop and translate published materials.
- Maintain updated translated material for the Spanish website for the Community Relations Program.
- Process translations requests and answer telephonic interpretation inquiries.
- And much more!
Skills
Education
Job description
- American Industrial Hygiene Association (AIHA)
This is a non-permanent position expected to last through 6/30/2027.
Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
Note: If hired as bilingual, our top applicant will be required to pass an assessment of your ability to write and speak fluently in a secondary language. We do not use translating software. Employees with bilingual responsibilities receive a 5% increase in pay.
Are you a professional with a passion for bridging communication among diverse language communities and agencies? If so, check out our new exciting opportunity at the Department of Labor & Industries as a Communications Consultant 2! This position aims to lead, strategize and create a rich connection of communication between our limited English proficient customers and the agency!
This position is within the Community Relations & Language Access Program of the Financial Management division. The Community Relations & Language Access Program is the department’s primary point of contact with the state’s limited English proficiency (LEP) community regarding pertinent updates in L&I policies, laws, and rules.
This position focuses on improving communication with communities who have limited English proficiency. It involves coordinating various communication methods like print, radio, and TV ads and interviews and other multimedia formats. It also oversees advertising and communications in other languages based on demographic data, like Spanish, Korean, Russian, Chinese, and other languages.
Additionally, the position is responsible for coordinating translation of materials for their programs such as website content, publications and other documents from English to Spanish and vice versa. It also involves reviewing translations to ensure alignment with L&I's glossaries and values of diversity, equity, and inclusion.
The duty station for this position is Tumwater, Washington. This position is eligible to telework 2 days per week dependent on business needs and supervisor approval.
- Assist in completion of L&I Language Access initiatives and projects.
- Oversee contracts with non-English media outlets (e.g., newspapers, radio).
- Coordinate ongoing radio interviews featuring L&I programs throughout the year.
- Work with program areas and Public Affairs to create radio advertisements, and public service announcements.
- Address inquiries from non-English media by directing questions to appropriate channels for resolution.
- Work with Communication Services to develop outreach materials in languages other than English.
- Coordinate translation of program content into Spanish for external distribution.
- Provide guidance to agency divisions and programs on materials to translate into different languages.
- Work with supervisor to develop and translate published materials.
- Maintain updated translated material for the Spanish website for the Community Relations Program.
- Process translations requests and answer telephonic interpretation inquiries.
- And much more!
- Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field and one year of writing/editing experience;
- or equivalent education/experience equaling 4 years
- Accountability and flexibility
- Attention to detail
- Verbal and written communication
- Ethics and Integrity
- Time Management
- Coordinating and Organizing
- Team orientation
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
- Bilingual Skills in English and secondary language. The ability to read, write, translate and converse with fluency in English and a secondary language.
- Translator certification.
- Project management and change management skills.
- Resourcefulness, experience or training in problem resolution
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career.
Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
- For positions requiring travel, you must have a valid unrestricted driver’s license and have insurance if driving a privately owned vehicle on state business.
- This position is represented by the Washington Federation of State Employees (WFSE).
- Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
- The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
- Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
- Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored remotely via Zoom or Microsoft Teams.
Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions regarding this job posting, program, or the agency, please contact Haleigh Missildine (she/her).
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information..
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
01-07-2026
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