L&I DOSH Risk Manager (PS4)
State of Washington
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Benefits offered by this job
Job summary
The Washington State Department of Labor & Industries (DOSH) is seeking a Program Specialist 4 - Risk Management Consultant to help employers understand workers' compensation claims, identify workplace risks, and develop safety and injury-prevention strategies.
You will analyze data from L&I systems, discuss trends with employers, and connect them with DOSH safety and industrial hygiene consultants when needed.
Qualifications
- Bachelor’s degree or higher in safety and health, loss control, business administration, or other relevant field.
- At least one year of experience in insurance loss control, risk management, occupational safety and health, or related fields.
- Driver’s license (valid and unrestricted).
Responsibilities
- Analyze workers' compensation claims and injury data to identify trends and risks.
- Meet with employers to discuss claims, injury trends, return-to-work practices, and risk management strategies.
- Provide tools and recommendations to improve safety, injury prevention and claims management.
- Research and interpret Washington State workers' compensation laws and communicate information to employers.
- Develop reports and charts to help employers understand their data.
- Identify employers who may benefit from additional DOSH services and coordinate referrals to safety and other L&I programs.
- Promote DOSH free and confidential consultation services through outreach and visits.
- Build and maintain relationships with employers and stakeholders.
- Work independently, prioritize tasks, and meet deadlines.
Skills
Education
Tools
Job description
- American Industrial Hygiene Association (AIHA)
Keep Washington Safe and Working!
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
- In addition to the base salary above
When assigned to a duty station in King County, the incumbent will receive 5% premium pay.
Help Washington employers turn claims data into safer workplaces.
Are you an experienced workers' compensation professional who enjoys analyzing data, solving problems, and working directly with people? Do you like taking complex information and turning it into practical solutions?
The Washington State Department of Labor & Industries (L&I), Division of Occupational Safety and Health (DOSH), is looking for a Program Specialist 4 - Risk Management Consultant to help Washington employers better understand their workers' compensation claims, identify workplace risks, and develop strategies to prevent injuries and reduce costs.
This position provides risk management consultation directly to employers. You will examine claims and injury data, discuss trends and concerns with employers, and help them develop or improve safety, injury prevention, claims management, and return-to-work practices. The position analyzes information from multiple L&I systems and other sources to identify injury frequency and severity, claims trends, experience factors, and potential opportunities for improvement.
Just as importantly, you will be an ambassador for DOSH consultation services. You will proactively reach out to employers through letters, phone calls, email, presentations, conferences, and some in-person "boots on the ground" outreach. You will connect employers with DOSH safety and industrial hygiene consultants when additional expertise can help address workplace hazards or injury trends.
DOSH consultation services are designed to help employers identify and address workplace hazards and improve their safety and injury prevention programs. These services are free and confidential and are separate from DOSH enforcement activities.
We value our employees and their work-life balance by encouraging flexible schedules. This position can be offered with a flexible schedule (4/10's, 9/80's, 5/8's etc.) once fully trained and approved by management.
This position is mostly teleworking with some occasional field work throughout Region 2 (King Co). The assigned duty station can be at any of our Region 2 locations: Tukwila, Seattle, or Bellevue, WA.
Learn more about DOSH here: 50 Years of DOSH
- Analyze workers' compensation claims and injury data to identify trends, patterns, and opportunities to reduce workplace injuries and costs.
- Meet with employers to discuss claims, injury trends, return-to-work practices, and risk management strategies.
- Provide employers with tools, resources, and recommendations to improve safety, injury prevention, claims management, and return-to-work practices.
- Research and interpret Washington State workers' compensation laws, rules, policies, and programs and clearly communicate that information to employers.
- Develop reports, charts, and other materials to help employers understand their claims and injury data.
- Identify employers who may benefit from additional DOSH services and coordinate referrals to safety, industrial hygiene, ergonomics, and other L&I programs.
- Promote DOSH's free and confidential consultation services through letters, phone and email outreach, presentations, and in-person employer visits.
- Build and maintain productive relationships with employers, employer groups, and other stakeholders.
- Work collaboratively with DOSH safety, industrial hygiene, ergonomics, and other L&I staff.
- Independently manage multiple assignments, prioritize work, maintain accurate documentation, and meet deadlines.
- And much more!
Driving is an essential function of this position. The incumbent is required to travel between worksites to perform assigned duties and must operate a state-issued vehicle, motor pool vehicle, or personally owned vehicle (POV), as appropriate. Use of a POV will be reimbursed at the current state mileage reimbursement rate.
Must be able to safely navigate a variety of work environments, including large manufacturing facilities with metal stairways, catwalks, ladders, and uneven terrain. Must also be able to work outdoors for extended periods in varying weather conditions, using appropriate protective gear.
We're looking for someone who combines workers' compensation knowledge, analytical ability, and strong people skills.
- Has knowledge of Washington State workers' compensation, claims management, risk management, or industrial insurance.
- Can analyze data and use it to identify trends, risks, and potential solutions.
- Is comfortable discussing claims, workplace injuries, and return-to-work issues directly with employers.
- Can explain complex information clearly to people with varying levels of technical knowledge.
- Is detail oriented, organized, and able to manage competing priorities.
- Works effectively and independently with limited day-to-day oversight.
- Enjoys interacting with people and providing excellent customer service.
- Is confident initiating conversations, building relationships, and promoting services to employers.
- Is comfortable working both in an office environment and out in the field.
- Enjoys facilitating/presenting at workshops/booths/other speaking events.
If you enjoy analyzing data, solving problems, and working with people, this position offers a unique mix of office and field work. You'll work directly with employers to understand claims and injury trends, identify practical solutions, and connect them with resources to create safer, healthier workplaces.
REQUIRED:
- Bachelor’s degree* or higher in safety and health, loss control, business administration, or other relevant field
- At least ONE year experience in insurance loss control, risk management, occupational safety and health as a safety officer, inspector or consultant in a government or industrial safety program, underwriting disability or workers compensation, insurance rates or audits, claims adjudication, or vocational services.
- Additional qualifying experience may be substituted year for year for the education for a total of a minimum of 5 years combined.
- A valid and unrestricted driver's license.
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
- Knowledge of workers' compensation principles to include relationship between workplace injuries, claims, and the effect on both L&I and the employer.
- Knowledge of workplace safety and health hazards, basic written program requirements, hazard identification and correction.
- Expresses ideas and information through the verbal and written word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience; speaks English clearly. Bilingual preferred.
- Experience analyzing statistical or claims data and developing solutions to risk management problems.
- Knowledge of workers' compensation insurance, risk classification, experience ratings, and claims management.
- Experience working directly with employers or other external customers.
- Experience with employer outreach, public speaking, presentations, or marketing of professional services.
- Ability to establish and maintain effective working relationships and work independently.
- Bilingual skills are preferred; persons of all languages are encouraged to apply. Bilingual jobs include a 5% salary increase for dual language responsibilities.
See all of our current L&I DOSH position openings here: Current L&I DOSH open positions
Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate your combination of knowledge, skills, and abilities demonstrated using an intentional equity lens.
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the "Benefits" tab to learn more.
Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
- For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
- This position is represented by the Washington Federation of State Employees (WFSE).
- Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
- The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
- Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov.
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contributes to the success of the agency mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
If you have any questions regarding this job posting, program, or the agency, please contact the recruiter, Lori Hensin (she/her/hers) at lori.hensin@lni.wa.gov.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well‑being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full‑time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non‑overtime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part‑time employees who are in pay status during the month of the holiday qualify for the holiday on a pro‑rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full‑time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 non‑overtime hours in a month do not earn a monthly accrual of vacation leave.
Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro‑rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.
Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
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