L&D Program Specialist, EF

Amazon.com Inc.; Memphis (TN); Presencial; USD 70.000 - 90.000; Tempo integral

Resumo da vaga

Amazon Inc. is seeking a Learning & Development Specialist to design and implement comprehensive learning programs that scale across functions and accelerate employee growth.

You will build structured learning paths, create cross-functional training initiatives, and leverage digital technologies to reach employees at scale. The role focuses on improving onboarding experiences, supporting leadership development, and partnering with global teams to ensure content quality, measurement, and engaging

Qualificações

• Bachelor's degree and fluency in English are required.
• Experience with Microsoft Office products and applications.
• 2+ years of program management, learning and development, or corporate training.
• Experience in creating training content and modules.
• Proficiency with learning management systems and digital learning tools.

Responsabilidades

• Design and implement structured learning programs for new hires across functions with evaluation frameworks.
• Partner with stakeholders to develop cross-functional training materials for skill development.
• Utilize digital tools and AI to create and maintain up-to-date learning content.
• Establish metrics and tracking mechanisms to evaluate program success and progress.
• Collaborate with global learning teams to align initiatives and share best practices.
• Implement gamification strategies to increase engagement and participation.

Conhecimentos

English fluency

Stakeholder management

Content creation

Gamification knowledge

Metrics & analytics

Formação

Bachelor's degree

Bachelor's degree in Human Resources, Operations and E-Commerce related field

Ferramentas

Microsoft Office

Learning Management Systems

Digital Learning Tools

AI-powered learning tools (preferred)

Descrição da vaga

EF is looking for a Learning & Development Specialist to design and implement comprehensive learning programs that enhance employee capabilities across multiple functions. This role will focus on creating structured learning paths, developing cross-functional training initiatives, and leveraging digital technologies to scale learning programs. The position will be instrumental in improving new hire onboarding experiences and supporting leadership development initiatives.

Key job responsibilities

• Design and implement structured learning programs for new hires across various functions, including creating evaluation frameworks to measure program effectiveness
• Partner with stakeholders to develop cross-functional training materials that enable skill development and knowledge transfer
• Utilize digital tools and AI technologies to create and maintain up-to-date learning content
• Establish metrics and tracking mechanisms to evaluate program success and participant progress
• Collaborate with global learning teams to align initiatives and share best practices
• Implement gamification strategies to increase engagement and participation in learning initiatives

A day in the life, In this role, candidate might start the day reviewing program metrics and participant feedback, collaborate with stakeholders to develop new training content, facilitate learning sessions, and work with technical teams to implement digital learning solutions. You'll partner with various teams to ensure learning programs meet their needs while maintaining consistency and quality across all initiatives.

Our Learning & Development team is dedicated to enabling employee growth and development through innovative learning solutions. We focus on three core programs: new hire experience, cross-functional proficiency, and leadership development, all supported by digital transformation initiatives.

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Bachelor's degree in Human Resources, Operations and E-Commerce related field
• 2+ years of experience in Program Management, Learning and development, Corporate training
• Experience in creation of Training content and modules
• Proficiency in learning management systems and digital learning tools

Preferred Qualifications

• Experience with AI-powered learning tools and content creation
• Knowledge of gamification principles in learning and development
• Experience in developing metrics and tracking program effectiveness

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.