Learning & Development Lead

OP RaaS; Memphis (TN); Sur place; USD 110 000 - 111 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision & dental insurance

Retirement plan

Tuition reimbursement

Résumé du poste

FedEx Dataworks in Memphis, Tennessee seeks a strategic Learning & Development Lead to design and drive high-impact technical and soft-skill programs. You will translate business needs into learning solutions, curate content, and measure impact with key stakeholders across data, cloud, and AI domains.

This role requires expert facilitation, program management, and the ability to build scalable learning pathways, lead workshops, and report ROI to senior leadership with learner-first focus.

Qualifications

• Bachelor's degree in Business, Education, Human Resources, or related field.
• 5–7 years in learning and development with a focus on content/program development and facilitation.
• Strong knowledge of adult learning principles, instructional design, and experiential learning.
• Ability to define learning goals and build scalable learning pathways.

Responsabilités

• Lead end-to-end design, development, and execution of learning programs across technical and soft skill domains.
• Translate capability needs into actionable learning strategies that align with department goals and employee development priorities.
• Act as a learning advisor to business leaders and SMEs within the Data & Technology organization.

Connaissances

Adult learning

Instructional design

Experiential learning

Facilitation

Formation

Bachelor's degree

Outils

PowerPoint

Description du poste

Position Summary:
We are seeking a strategic, proactive, and hands-on Technical Learning & Development (L&D) Lead to drive high-impact learning initiatives across our Data & Technology organization. This individual will play a key role in enabling technical and professional growth, directly supporting organizational capability-building aligned with business priorities.
The ideal candidate is a skilled facilitator, strong program manager, and trusted partner—someone who excels at translating business needs into effective learning solutions, curating content, and measuring impact. This role requires someone who can operate with autonomy, collaborate across teams, and maintain a learner-first mindset.

Key Responsibilities:

Learning Strategy & Program Ownership

• Lead the end-to-end design, development, and execution of learning programs across technical and soft skill domains.
• Translate capability needs into actionable learning strategies that align with department goals and employee development priorities.
• Act as a learning advisor to business leaders and SMEs within the Data & Technology organization.

Program Development & Execution

• Design, source, or curate engaging learning experiences focused on areas such as data literacy, cloud technologies, and AI.
• Integrate key soft skills—such as communication, business acumen, and stakeholder management—into technical learning journeys.
• Facilitate workshops, coordinate learning cohorts, and partner with external vendors to deliver high-quality training.

Measurement & Impact Reporting

• Track program effectiveness through participation, feedback, and performance data.
• Use insights to continuously improve learning experiences and demonstrate program ROI.
• Support the development of quarterly or annual L&D reports and insights for leadership.

Success in This Role Looks Like:

• Delivering targeted learning programs that accelerate skill development and drive measurable business impact.
• Building trust and credibility as a strategic thought partner in talent and capability development.
• Leading with curiosity, ownership, and innovation—always keeping the learner at the center.

Required Qualifications:

• Bachelor's degree in Business, Education, Human Resources, or related field
• 5–7 years of experience in learning and development, with a focus on content/program development and facilitation
• Strong knowledge of adult learning principles, instructional design, and experiential learning
• Ability to define learning goals and build scalable learning pathways

Preferred Qualifications:

• Experience working with technical teams or in a technology-forward environment
• Demonstrated success designing and delivering programs in data-related or cloud-based disciplines
• Advanced facilitation skills, especially in remote and hybrid settings
• Strong storytelling and presentation skills, including expertise with PowerPoint and executive-ready materials
• Ability to engage and influence stakeholders at all levels, including executive leadership

Preferred Qualifications:

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Pay Transparency:?This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors? per the law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.?
Pay:?U.S Pay Range: $7,987 - $9,983(Monthly)?
Additional Details:?
FedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [e-mail].
From https://fedex.paradox.ai/jobs?job_status=1

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