L&D Intern: Design & Deliver Training

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 19,000 - 30,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking a Learning and Development Intern to support instructional designers in creating training programs, job aids, and multimedia content in Detroit. You will contribute to implementing ADDIE, managing timelines, and maintaining project documentation while exploring new learning technologies.

The role emphasizes collaboration, communication, and adherence to accessibility and quality standards, with hands-on exposure to the health insurance industry and

Qualifications

• Current undergraduate or graduate student with a 3.0 GPA or higher.
• Interns must be enrolled in a college/university or a Master’s/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Responsibilities

• Collaborate with instructional designers to design and develop training programs, job aids, and multimedia content.
• Support the implementation of instructional design best practices, including the ADDIE model (Analysis, Design, Develop, Implement, Evaluate).
• Assist in managing project timelines, tracking deliverables, and maintaining documentation.
• Participate in team meetings, brainstorming sessions, and feedback reviews to enhance learning products.
• Research emerging learning technologies and recommend innovative solutions for course delivery.
• Ensure all learning materials meet accessibility and quality standards.

Skills

Collaboration

ADDIE

Timeline management

Team meetings

Learning tech research

Accessibility standards

Education

Education/Related field degree

Tools

LMS (Learning Management System)

Excel

PowerPoint

BCBSM systems

Job description

Blue Cross Blue Shield of Michigan is seeking a Learning and Development Intern to support instructional designers in creating training programs, job aids, and multimedia content in Detroit. You will contribute to implementing ADDIE, managing timelines, and maintaining project documentation while exploring new learning technologies.

The role emphasizes collaboration, communication, and adherence to accessibility and quality standards, with hands-on exposure to the health insurance industry and