KYC Operations Leader — Strategy, Risk & Compliance

TD; Jacksonville (FL); On-site; USD 115,000 - 173,000; Full time

Job summary

TD Bank in Jacksonville, Florida is seeking a Senior Manager, KYC to lead a dynamic team responsible for developing KYC operations frameworks and providing policy and regulatory guidance across TD's programs.

The role oversees risk-based reviews, drives governance, and partners with senior management to deliver compliant, efficient processes while mentoring staff and shaping the KYC program's strategic direction.

Qualifications

• Undergraduate Degree or equivalent professional work experience.
• 5+ years of direct management experience in financial services including fraud, know your customer, AML, sanctions screening, or similar roles.
• 8+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML

Responsibilities

• Oversees a KYC Ops AML Program providing oversight and control related to client due diligence KYC Ops accountabilities and how this impacts the line of business.
• Provides strategic direction on a broad and diverse range of complex KYC Ops program activities and how this impacts the line of business.
• Develops KYC Ops frameworks, procedures in coordination with management in line with TD's AML programs and this is coordinated with line of business and all relevant stakeholders.
• Works with executive team, senior business management/partners to develop proactive strategies, tactics and programs to effectively manage regulatory/compliance issues relating to KYC Ops.
• Meets with business partners and leaders to determine KYC Ops strategies and compliance culture.

Skills

People management

Leadership

KYC domain knowledge

Education

Undergraduate Degree or equivalent professional work experience

5+ years direct management experience in financial services including fraud, know your customer, AML, sanctions screening, or similar roles

8+ years direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML

Job description

TD Bank in Jacksonville, Florida is seeking a Senior Manager, KYC to lead a dynamic team responsible for developing KYC operations frameworks and providing policy and regulatory guidance across TD's programs.

The role oversees risk-based reviews, drives governance, and partners with senior management to deliver compliant, efficient processes while mentoring staff and shaping the KYC program's strategic direction.