KYC Operations Enablement Manager

TD Bank Group; Jacksonville (FL); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Health benefits

Savings & retirement programs

Paid time off

Job summary

TD Bank Group in Jacksonville, FL is seeking a Manager, KYC to lead a team delivering client due diligence and risk-based KYC reviews in line with policy and regulatory requirements.

The role oversees personnel management, performance, and development across KYC operations, collaborating with Compliance, Legal, Audit, and Risk to ensure audit-ready processes and adherence to TD AML programs. Strong leadership in a high-risk, regulated environment is essential.

Qualifications

• 3+ years of direct management experience in financial services including fraud, know your customer, AML, sanctions or similar roles
• Alternatively 6+ years in an unrelated role involving information fluency, investigation, or financial services broadly but not specifically KYC/AML

Responsibilities

• Leads and develops a team of professionals to provide oversight and guidance on KYC operations and regulatory issues
• Manages multidomain collaboration with Compliance, Legal, Audit and Risk to ensure regulatory examinations and audits are coordinated and effective

Skills

People management

Regulatory understanding

KYC Ops

Risk management

Education

Undergraduate degree or equivalent experience

Job description

TD Bank Group in Jacksonville, FL is seeking a Manager, KYC to lead a team delivering client due diligence and risk-based KYC reviews in line with policy and regulatory requirements.

The role oversees personnel management, performance, and development across KYC operations, collaborating with Compliance, Legal, Audit, and Risk to ensure audit-ready processes and adherence to TD AML programs. Strong leadership in a high-risk, regulated environment is essential.