KYC Operations Enablement Manager

TD; Jacksonville (FL); Vor Ort; USD 91.000 - 136.000; Vollzeit

Zusammenfassung

TD Bank in Jacksonville, FL is seeking an experienced Manager, KYC to lead a team delivering oversight and expert regulatory guidance across TD's KYC programs. The role ensures timely client due diligence reviews using a risk-based approach aligned with policy and regulatory requirements.

The position requires strong people leadership, deep KYC/AML knowledge, and collaboration with Compliance, Legal, and Audit teams to drive process improvements and maintain audit readiness.

Qualifikationen

• 3+ years of direct management experience in financial services including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners (or)
• 6+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
• Undergraduate degree or equivalent professional work experience

Aufgaben

• Manages a team of KYC Ops professionals providing oversight and control related to client due diligence KYC Ops accountabilities and how this impacts the line of businesses
• Provides guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved
• Works with executive team, senior business management/ partners to develop proactive strategies, tactics, and programs to effectively manage regulatory/compliance issues relating to KYC Ops
• Acts as key liaison with partners and external groups and provides KYC Ops subject matter expertise; partner, as necessary, effectively with key stakeholder groups such as Compliance, Legal, Audit, Risk
• Coaches to ensure functional/operational problems are handled appropriately, and participates in the negotiation and resolution of complex and/or escalated issues, where necessary
• Leads relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
• Leads or contributes to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations

Kenntnisse

People management

KYC

AML

Fraud

Ausbildung

Undergraduate Degree or equivalent professional work experience

Jobbeschreibung

TD Bank in Jacksonville, FL is seeking an experienced Manager, KYC to lead a team delivering oversight and expert regulatory guidance across TD's KYC programs. The role ensures timely client due diligence reviews using a risk-based approach aligned with policy and regulatory requirements.

The position requires strong people leadership, deep KYC/AML knowledge, and collaboration with Compliance, Legal, and Audit teams to drive process improvements and maintain audit readiness.