KYC & Client Lifecycle Lead — VP (Hybrid, Dallas)

Santander Bank; Dallas (TX); Hybrid; USD 79,000 - 145,000; Full time

Job summary

Santander Bank in the United States seeks a Vice President, CIB Client Lifecycle Management – KYC Team Lead to oversee end-to-end client onboarding and KYC execution. You will drive quality, efficiency, and client experience across complex onboarding projects.

As a hands-on leader, you will manage a global, cross-functional team, monitor SLAs, and ensure compliance with global and local regulations. A strong AML/KYC background and talent development focus are essential.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7 years in AML/KYC roles; 5-7 years managing teams.
• ACAMS certification is desirable.

Responsibilities

• Oversee onboarding/KYC execution end-to-end for large client engagements.
• Lead project management activities: reporting, planning, risk tracking, scheduling.
• Escalate and resolve issues; coach and develop team.
• Collaborate with global teams to ensure regulatory compliance and policy adherence.
• Liaise with front office, legal and operations to obtain required KYC and regulatory information.

Skills

AML/KYC knowledge

Team leadership

Regulatory compliance

Education

Bachelor’s degree or equivalent

ACAMS certification desirable

Job description

Santander Bank in the United States seeks a Vice President, CIB Client Lifecycle Management – KYC Team Lead to oversee end-to-end client onboarding and KYC execution. You will drive quality, efficiency, and client experience across complex onboarding projects.

As a hands-on leader, you will manage a global, cross-functional team, monitor SLAs, and ensure compliance with global and local regulations. A strong AML/KYC background and talent development focus are essential.