Korean Bilingual UX UI Designer Services Experience Researcher 173321

JND; Plano (TX); On-site; USD 61,992 - 64,747; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

Paid Time Off

401K

H1B/Green Card Sponsorship

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Job summary

JND is seeking a UI/UX Designer with a focus on Services Experience Research. Located in Plano, Texas, the role requires a Bachelor's degree and 5+ years in consumer research, particularly with qualitative techniques. Proficiency in online survey tools is needed, and bilingual Korean is highly preferred. Candidates will design and execute research, analyze findings, and collaborate closely with teams to inform insights. This position offers benefits such as medical insurance and 401K along with competitive hourly compensation.

Qualifications

• 5+ years of experience in consumer research emphasizing qualitative techniques.
• Proficiency in online survey tools such as dscout, Pollfish, and Qualtrics.
• Excellent interviewing skills and solid numerical analysis abilities.
• Bilingual in English/Korean is a plus.

Responsibilities

• Design and execute primary consumer research using diverse methods.
• Own analysis and reporting delivery of research findings.
• Collaborate on defining research objectives and projects.
• Synthesize research sources to deliver findings.
• Evaluate competitor products for actionable insights.
• Assess usability of new product concepts and features.

Skills

Consumer research techniques

Qualitative research

Online survey tools (dscout, Pollfish, Qualtrics)

Data analysis skills

Education

Bachelor's degree in related field

MBA or related advanced degree

Job description

Job Title:

UI/ UXDesigner 3 - Services Experience Researcher

Bachelor's degree in related field; with demonstrated technical learning and work in consumer electronics preferred

Korean Bilingual Highly Preferred

5+ years of experience doing consumer research, with an emphasis on qualitative techniques including: research design, recruiting, interviewing, online platform usage, analysis, video usage, reporting. Additional experience in Marketing Functions - B2B Technology Space is Plus.

Location

• 6625 Excellence Way, Plano, TX

Benefits

• Medical Insurance (Health, Dental & Vision)
• Paid Time Off
• 401K
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Compensation

$45-47/hr

Top Skills

• 5+ years of experience doing consumer research, with an emphasis on qualitative techniques including: research design, recruiting, interviewing, analysis, reporting
• Proficiency using online survey tools, examples are: dscout, Pollfish and Qualtrics
• Bachelor's degree in related field, with demonstrated technical learning and work in consumer electronics preferred

Responsibilities

• Design and execute primary consumer research using qualitative and quantitative methods
• Own the analysis and reporting delivery of research findings and insights
• Support the product research team by leading in the collaboration of defining research objectives and research projects
• Synthesize primary, secondary and public research sources to deliver research findings
• Collaborate closely with partners (external vendors) and peers to generate effective research plans to ensure outputs and deliverables are internally actionable
• Compare related competitor applications and products for strengths, weaknesses, user perspective and actionable insights
• Evaluate new product concepts for usability issues while trying new features or assessing UX design documents

Qualifications

• 5+ years of experience doing consumer research, with an emphasis on qualitative techniques including: research design, recruiting, interviewing, online platform usage, analysis, video usage, reporting
• Proficiency using online survey tools, examples are: dscout, Pollfish and Qualtrics
• Bachelor's degree in related field, with demonstrated technical learning and work in consumer electronics preferred
• Excellent communicator in interviewing and soliciting verbal input. Experience writing documents for influence. Solid numerical and data analysis skills
• Bilingual in English/Korean is a plus
• At least a Bachelor's degree in related field, with demonstrated technical aptitude. MBA or other related advanced degree preferred
• Experience in the consumer electronics industry is preferred
• 5+ years of experience is required

For more information about JND, please visit www.jndsolutions.com