Korean-Bilingual UX Researcher – Consumer Insights

JND; Plano (TX); On-site; USD 61,992 - 64,747; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

Paid Time Off

401K

H1B/Green Card Sponsorship

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Job summary

JND is seeking a UI/UX Designer with a focus on Services Experience Research. Located in Plano, Texas, the role requires a Bachelor's degree and 5+ years in consumer research, particularly with qualitative techniques. Proficiency in online survey tools is needed, and bilingual Korean is highly preferred. Candidates will design and execute research, analyze findings, and collaborate closely with teams to inform insights. This position offers benefits such as medical insurance and 401K along with competitive hourly compensation.

Qualifications

• 5+ years of experience in consumer research emphasizing qualitative techniques.
• Proficiency in online survey tools such as dscout, Pollfish, and Qualtrics.
• Excellent interviewing skills and solid numerical analysis abilities.
• Bilingual in English/Korean is a plus.

Responsibilities

• Design and execute primary consumer research using diverse methods.
• Own analysis and reporting delivery of research findings.
• Collaborate on defining research objectives and projects.
• Synthesize research sources to deliver findings.
• Evaluate competitor products for actionable insights.
• Assess usability of new product concepts and features.

Skills

Consumer research techniques

Qualitative research

Online survey tools (dscout, Pollfish, Qualtrics)

Data analysis skills

Education

Bachelor's degree in related field

MBA or related advanced degree

Job description

JND is seeking a UI/UX Designer with a focus on Services Experience Research. Located in Plano, Texas, the role requires a Bachelor's degree and 5+ years in consumer research, particularly with qualitative techniques. Proficiency in online survey tools is needed, and bilingual Korean is highly preferred. Candidates will design and execute research, analyze findings, and collaborate closely with teams to inform insights. This position offers benefits such as medical insurance and 401K along with competitive hourly compensation.