Knowledge Manager

DHI-WFS; Satellite Beach (FL); In loco; USD 55.000 - 90.000; Tempo pieno

Descrizione del lavoro

DHI-WFS is seeking a Knowledge Management team member to support data and knowledge-sharing initiatives. The role includes establishing MS Teams environments, administering SharePoint, and serving as HQ STARCOM records manager with training duties.

The candidate will assist with FOIA/PA request processing and must communicate effectively in both oral and written forms with stakeholders. Onsite 100% work schedule, Monday through Friday.

Competenze

• Proficient in Microsoft Windows and MS Office suite.
• Onsite 100%, Monday–Friday.

Mansioni

• Develop processes to enhance data and knowledge sharing.
• Establish MS Teams environments and assist users.
• Administer HQ STARCOM's SharePoint environments.
• Represent HQ STARCOM as records manager and maintain records plan.
• Assist FOIA/PA information requests processing.

Conoscenze

Computers

Windows

MS Office (Excel, PowerPoint, Access)

Software proficiency

Strumenti

SharePoint

Microsoft Teams

Descrizione del lavoro

Job Summary

The candidate shall perform duties as a member of the Knowledge Management team. Member must have ability to communicate effectively, both oral and written, with all stakeholders.

Primary Responsibilities

• Working with staff to understand and develop processes to enhance STARCOM's ability to share data and knowledge.
• Establish MS TEAMs environments for the staff and assist users in use of the TEAMs software capabilities.
• Administer HQ STARCOM's SharePoint environment(s) to include development, transfer, operating and maintaining and training on the environment.
• Appointed as a HQ STARCOM records manager which includes developing, training and maintaining the HQ's records management file plan.
• Assist the government's Knowledge Management staff with processing/responding to Freedom of Information Act and Privacy Act (FOIA/PA) information requests.

Performance Standards

• Plans and configures SharePoint and TEAMs environments with no more than 1 revision from users' requirement.
• Administers and maintains SharePoint sites with 100% of any published Department of the Air Force compliance standards.
• Provide user, and subordinate unit, support and basic SharePoint and TEAMs training within 2 duty days of initial requests.
• Ensure 100% compliance with Records/FOIA/PA statutory requirements and any published technical documentation.
• Meets with stakeholders to discuss requirements within 2 days of initial request.

General Requirements

Skilled in the use of computers and proficient in Microsoft Windows and the Microsoft Office (Excel, PowerPoint, Access) suite programs; capable of acquiring skills in specialized software applications that are designated standards. Onsite 100%, M - F