Knowledge Manager

Booz Allen Hamilton; McLean (VA); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen Hamilton is seeking a Knowledge Manager in McLean, VA to lead knowledge management initiatives, design frameworks, and drive governance improvements. You will guide teams, deliver executive communications, and enhance information sharing across analysts and partners.

The role requires senior program management experience, TS/SCI clearance with polygraph, and strong expertise in SharePoint, data visualization tools, and process optimization to support mission-focused outcomes.

Qualifications

• Knowledge management framework design to enable information sharing.
• Executive communications for senior leadership decisions; briefing and talking points.
• SOPs, policy analysis, and performance metrics for organizational efficiency.

Responsibilities

• Lead design and development of knowledge management frameworks and plugins.
• Build integrated solutions from scratch and customize features for clients.
• Support site maintenance and governance across platforms.
• Collaborate with teams to improve business workflows and AI-related capabilities.

Skills

Knowledge management

Team leadership

Process improvement

Executive communications

SharePoint

Project management

Data-driven decision-making

Stakeholder engagement

TS/SCI clearance

Bachelor’s degree in Business/Manage.

Education

Bachelor’s degree in Business or Management

7+ years experience without degree

Tools

Tableau

PowerBI

ITIL

Job description

Job Number: R0252594

Knowledge Manager

The Opportunity

As an experienced content manager, you know how to create applications that are user-friendly, optimal, and customizable. You know the importance of organizing content in a visual way that meets UX standards and best practices. We need an engineer like you to help support our clients’ technology and improve their business workflows.

As an experienced content manager, you know how to create applications that are user-friendly, optimal, and customizable. You know the importance of organizing content in a visual way that meets UX standards and best practices. We need an engineer like you to help support our clients’ technology and improve their business workflows.

As a content management engineer at Booz Allen, you’ll lead the complex design and development of both “out of the box” and module or plugin development frameworks. With the support of your team, you’ll build integrated solutions from scratch, implement customizable features to enhance existing systems, and support site maintenance.

Work with us to build the latest technologies and make mission-forward impact.

Join us. The world can’t wait.

You Have

• 3+ years of experience providing knowledge management support to enable information sharing among analysts and organizations by creating a knowledge management framework, including designing processes and protocol for storing, accessing, and updating information
• Experience leading and directing various teams to achieve high-performance outcomes with DoW or IC agencies
• Experience leading process improvement and modernization efforts to enhance governance, optimize business functions, improve AI-related capabilities, and promoting collaboration
• Experience developing and delivering executive‑level communications, including briefings, talking points, and strategic project plans to inform senior leadership decisions
• Knowledge of business application software for presentations, word processing, and SharePoint-based websites
• Ability to provide senior program and project management support, including developing strategic plans, SOPs, policy analysis, and organizational performance metrics in a manner that enhances organizational efficiency, reduces time spent searching for information, and supports data-driven decision-making
• Ability to lead organizational engagement, facilitating meetings and data‑related working groups, representing the directorate to IC and DoD partners, and providing actionable insights through metrics analysis and performance assessments
• TS/SCI clearance with a polygraph
• Bachelor’s degree in a Business or Management field and 3+ years of experience in a program management, all-source or IC operations, or cross-functional business analysis role, or 7+ years of experience in a program management, all-source or IC operations, or cross-functional business analysis role in lieu of a degree

Nice If You Have

• Experience with data visualization tools such as Tableau or PowerBI, or ITIL
• Six Sigma, CMMI, or ISO Certification

Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.