Knowledge Manager

Booz-Allen-Hamilton; Washington (District of Columbia); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen in Washington, DC is seeking an experienced Content Management Engineer to lead the design and development of content management solutions. You will create user-friendly, configurable applications and advance governance, knowledge sharing, and UX standards.

With a TS/SCI clearance or equivalent, a Bachelor’s in Business or Management, and 3+ years in program management or IC operations, you will guide cross-functional teams and deliver data-driven improvements for senior leadership.

Qualifications

• Experience designing knowledge management frameworks and processes.
• Experience leading teams with DoD/IC contractors or agencies.
• Experience promoting governance and modernization to boost efficiency.
• Strong ability to deliver executive-level communications and strategic plans.

Responsibilities

• Lead design and development of content management solutions, including plug‑in frameworks.
• Build integrated solutions from scratch and support site maintenance.
• Deliver executive communications and strategic project plans for senior leaders.

Skills

Knowledge management

Leadership

Process improvement

Executive communications

SharePoint

Program management

Data-driven decision making

Education

Bachelor’s degree in Business or Management

7+ years in program management / IC operations (in lieu of degree)

Tools

SharePoint-based websites

Tableau/PowerBI

Job description

The Opportunity:As an experienced content manager, you know how to create applications that are user-friendly, optimal, and customizable. You know the importance of organizing content in a visual way that meets UX standards and best practices. We need an engineer like you to help support our clients’ technology and improve their business workflows.As a content management engineer at Booz Allen, you’ll lead the complex design and development of both “out of the box” and module or plugin development frameworks. With the support of your team, you’ll build integrated solutions from scratch, implement customizable features to enhance existing systems, and support site maintenance.Work with us to build the latest technologies and make mission-forward impact.Join us. The world can’t wait.You Have:3+ years of experience providing knowledge management support to enable information sharing among analysts and organizations by creating a knowledge management framework, including designing processes and protocol for storing, accessing, and updating informationExperience leading and directing various teams to achieve high-performance outcomes with DoW or IC agenciesExperience leading process improvement and modernization efforts to enhance governance, optimize business functions, improve AI-related capabilities, and promoting collaborationExperience developing and delivering executive‑level communications, including briefings, talking points, and strategic project plans to inform senior leadership decisionsKnowledge of business application software for presentations, word processing, and SharePoint-based websitesAbility to provide senior program and project management support, including developing strategic plans, SOPs, policy analysis, and organizational performance metrics in a manner that enhances organizational efficiency, reduces time spent searching for information, and supports data-driven decision-makingAbility to lead organizational engagement, facilitating meetings and data‑related working groups, representing the directorate to IC and DoD partners, and providing actionable insights through metrics analysis and performance assessmentsTS/SCI clearance with a polygraphBachelor’s degree in a Business or Management field and 3+ years of experience in a program management, all-source or IC operations, or cross-functional business analysis role, or 7+ years of experience in a program management, all-source or IC operations, or cross-functional business analysis role in lieu of a degreeNice If You Have:Experience with data visualization tools such as Tableau or PowerBI, or ITILSix Sigma, CMMI, or ISO CertificationClearance:Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.CompensationAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.Candidate AI Usage PolicyAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .Work ModelOur people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.Onsite : If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.