Knowledge Management Specialist

Booz Allen Hamilton; Maryland; Hybrid; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton is seeking a Knowledge Management Specialist to help transform client organizations by designing and implementing knowledge management strategies. You will assess processes, promote knowledge sharing, and drive integration across information systems.

This role emphasizes collaboration with stakeholders and leveraging emerging technologies. The position requires a Bachelor’s degree and 4+ years of KM experience, with Secret clearance often preferred for this work.

Qualifications

• 4+ years of experience implementing Knowledge Management strategies.
• Experience working with clients to understand issues, needs, missions, and future direction.
• Experience building, managing, and directing a Knowledge Management plan.

Responsibilities

• Develop and implement knowledge management strategies for client projects.
• Assess how changes affect business processes to improve knowledge sharing.
• Collaborate with stakeholders to design knowledge management initiatives.

Skills

Knowledge Management

Stakeholder management

Client engagement

Requirements gathering

Education

Bachelor's degree

Tools

MS Teams

SharePoint

Office 365

Power Platform

Job description

Join a culture of empowerment and connectivity.

Develop your craft

Learn the skills you need to accelerate your career.

Discover benefits that support your life and work.

Innovate with intention

Build mission-ready tech that protects the nation.

Whether it’s process improvement, performance measurement,orbusiness management analysis,organizational knowledge management comes down to one thing: learning how an organization works and making it better. Although many companies know where they want togo, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward.It’s why we’re looking foran organizational transformation and change advisorlike you who can help identify long-term goals and support the creation of the processes needed to achieve them.

This is an opportunity to create efficiency in the Army. As a knowledge management professional, you’lluse your expertise to help your team assess how alternations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organizationto transformtheir practices.

Work with us as we lead change.

Join us. The world can’t wait.

You Have:

4+ years of experience implementing Knowledge Management strategies

Experience working with clients to understand their issues, needs, missions, and future direction

Experience building, managing, and setting the direction of a Knowledge Management plan

Experience with Micro sof t Teams administration and reporting for a large organization

Experience with Micro sof t SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists and maintenance of SharePoint-based enterprise solutions

Experience conducting stakeholder e nga gement and requirements gathering activities to identify knowledge management, communications, and business process challenges and implementing solutions that promote knowledge sharing and strengthen integration between information systems

Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making

Experience leveraging Micro sof t Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems

Secret clearance

Bachelor's degree

Nice If You Have:

Experience developing and maintaining SharePoint Online site collections

Knowledge of HTML, CSS, and JavaScript

Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders

Possession of excellent verbal and written communication skills

Possession of excellent client-facing skills

Certified Knowledge Manager ( CKM ) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Knowledge Management Specialist

The Opportunity:

Whether it’s process improvement, performance measurement,orbusiness management analysis,organizational knowledge management comes down to one thing: learning how an organization works and making it better. Although many companies know where they want togo, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward.It’s why we’re looking foran organizational transformation and change advisorlike you who can help identify long-term goals and support the creation of the processes needed to achieve them.

This is an opportunity to create efficiency in the Army. As a knowledge management professional, you’lluse your expertise to help your team assess how alternations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organizationto transformtheir practices.

Work with us as we lead change.

Join us. The world can’t wait.

You Have:

4+ years of experience implementing Knowledge Management strategies

Experience working with clients to understand their issues, needs, missions, and future direction

Experience building, managing, and setting the direction of a Knowledge Management plan

Experience with Micro sof t Teams administration and reporting for a large organization

Experience with Micro sof t SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists and maintenance of SharePoint-based enterprise solutions

Experience conducting stakeholder e nga gement and requirements gathering activities to identify knowledge management, communications, and business process challenges and implementing solutions that promote knowledge sharing and strengthen integration between information systems

Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making

Experience leveraging Micro sof t Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems

Secret clearance

Bachelor's degree

Nice If You Have:

Experience developing and maintaining SharePoint Online site collections

Knowledge of HTML, CSS, and JavaScript

Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders

Possession of excellent verbal and written communication skills

Possession of excellent client-facing skills

Certified Knowledge Manager ( CKM ) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about your total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.