Knowledge Manager

Systems Planning and Analysis; Huntsville (AL); On-site; USD 110,000 - 160,000; Full time

Job summary

Intrepid, an SPA Company, seeks a Knowledge Manager to support PEO Missiles and Space for IF D– International, FMS activities in Huntsville, AL. You will coordinate daily operations, plan ahead, and manage acquisition systems for FMS throughout maturity stages, presenting findings and recommendations to government customers.

You will develop KM processes, tools, and training, implement changes, and create white papers, executive summaries, and briefs across program, technical, and logistics

Qualifications

• Active DoD SECRET clearance required.
• 3-10 years of experience and a Bachelor's degree in information management, information technology, education, or related field.
• Advanced knowledge of MS Word, Excel, PowerPoint, MS Teams, SharePoint, and Power Apps.
• Demonstrated ability to build teams, re-engineer business processes, and motivate others to attain goals.
• Inherent working knowledge of the DoD Acquisition process.
• Proven ability to assess complex problems and present coherent positions.
• Strong written and verbal communication skills.
• Ability to work independently with senior leaders, military personnel, government civilians, and contractors.
• Ability to work in the Huntsville, AL area onsite five days per week; telework only by mission-based exception.

Responsibilities

• Develop program policies, processes, and systems to capture and exploit organizational knowledge.
• Disseminate knowledge products and maintain connectivity for timely decisions.
• Serve as transformation/change agent for best practices in internal/external tool development.
• Maintain and develop website/portal; create Power Apps in MS Teams.
• Assist leadership in driving KM change and institutionalizing processes and tools.
• Educate employees about KM processes and benefits.
• Gather business requirements and design/develop KM sites and integrated apps.
• Promote KM and build knowledge teams for content migration plans.
• Develop new organizational online communities and KM initiatives.
• Implement change-management programs to move toward a knowledge-centric culture.
• Provide assessments and recommended changes to documentation across domains.
• Maintain configuration control and archival of docs.
• Track and complete assigned requirements from parent organizations.
• Organize meetings with stakeholders; coordinate with key personnel.
• Provide advice on difficult problems requiring subject-matter knowledge.
• Prepare reports, studies, and briefs for leadership; develop charts to document decisions.
• Complete other duties as assigned.

Skills

Secret clearance

MS Word

MS Excel

MS PowerPoint

MS Teams

SharePoint

Power Apps

Team leadership

Problem solving

Communication

DoD Acquisition knowledge

Independent work

Education

Bachelor's degree

Job description

Overview

Intrepid, an SPA Company, brings more than 20 years of experience supporting the Department of Defense and U.S. Government, consistently setting the standard for excellence in the federal marketplace. Committed to advancing the mission of the U.S. Warfighter, Intrepid leverages technological superiority to deliver innovative solutions across air, space, land, and sea domains. We are proud to foster a collaborative, dynamic work environment, offering competitive compensation and an industry-leading 401k contribution. Our team is built through merit and achievement, and we’re always looking for the best and brightest to join us in our growth. We treat our people like family, we are mission-focused, and we give back! Join us today.

Our Financial Management & Business Analysis Portfolio supports the U.S. Army Space and Missile Defense Command (USASMDC); the Office of the Assistant Secretary of the Army (ASA) Financial Management and Comptroller (FM&C); the U.S. Army Financial Management Command (USAFMCOM); the Defense Health Agency (DHA); and many other DoD customers. We ensure the Army FM systems and processes are modernized and integrated to provide a complete range of financial and cost information needed for the Army to conduct business transactions, provide accountability to the public, and to support performance reporting and decision making. We provide effective functional systems support, user technical support, training support, and governance support of the Army's modernized and deployed FM domain ERP systems (GFEBS / GFEBS-SA / GCSS-A (Finance)), ensuring technological capabilities maturation and evolution aligns with Army and FM domain goals and objectives.

We are looking for a Knowledge Manager to support Program Executive Office (PEO) Missiles and Space, Program Director, Integrated Fires Directorate (IFD) – International, Foreign Military Sales in Huntsville, Alabama.

The Knowledge Manager will work collaboratively across programs, providing coordination and oversight for daily operations, short- and long-range planning, and acquisition systems management for Foreign Military Sales (FMS) activities throughout their states of maturity. Additionally, this position will present findings, research, and recommendations to Government customers for decision and action, develop white papers, executive summaries, informational and decision briefs, and other correspondence across the programmatic, technical, and logistics domains. The Knowledge Manager will be expected to provide Knowledge Management (KM) process and tool development, implementation, training and maintenance, develops tools/applications for process improvement.

Responsibilities

• Develop and establish program policies, processes, and systems to capture, harness, and exploit intellectual capital from across an organization as well as its stakeholder, peer, and higher headquarters communities.
• Leverage technology to disseminate knowledge products and maintain connectivity between people and information to ensure a timely, and informed decision-making capability for the organization.
• Serve as transformation/change agent by identifying, sharing and implementing best practices for internal/external tool development and administration.
• Continuously develop and maintain organization’s website/portal to ensure knowledge dissemination to users. Develops Power Applications using Power Apps within MS Teams.
• Assist the leadership in directing and fostering a cultural KM change in the organization while providing recommendations and options to institutionalize processes and tools.
• Educate employees about KM processes and tools and their benefits.
• Effectively and efficiently meet the organization’s business objectives and be proficient in gathering business requirements, as well as designing, developing, testing, maintaining, and optimizing the use of KM sites and software applications integrated.
• Promote KM and build knowledge teams for the purpose of developing and implementing a content migration plan.
• Maintain the continuous development of new organizational and online communities.
• Develop and implement change management program to assist in moving the organization toward a knowledge-centric culture.
• Provide detailed assessments and recommended changes to program, technical, logistics, and administrative documentation.
• Maintain configuration control and archival of administrative and program documentation.
• Analyze, complete or sub-task, and track to completion assigned requirements from parent organizations.
• Maintain required office schedule, organize, and lead meetings with stakeholders as required.
• Coordinate directly with key stakeholders to ensure supported efforts remain properly aligned both internally and externally to the organization.
• Provide advice on difficult problems that require knowledge of the subject matter and any dependencies.
• Prepare reports, studies, presentations and related documentation to support the leadership team.
• Develop charts and graphs to record results, present critical information, and document decisions.
• Complete other duties as assigned.

Qualifications

Required Qualifications

• Possess an active DoD SECRET clearance
• 3-10 years of experience and a Bachelor's degree in information management, information technology, education, or other related field
• Advanced knowledge and skill with MS Word, Excel and PowerPoint, MS Teams, SharePoint, and Power Apps
• Demonstrated ability to build teams, re-engineer business processes, and motivate others to attain new and unfamiliar goals and objectives
• An inherent working knowledge of the Department of Defense Acquisition process
• Proven ability to assess complex problems and to synthesize assessments into a coherent position
• Strong written and verbal communication skills
• Ability to work independently and effectively with senior leaders, technical personnel, military personnel, government civilians, and contractors
• Ability to work in the Huntsville, Alabama area and support the IFD mission in person five days per week, eight hours per day. Telework is by exception based on mission requirements

Desired Qualifications

• Certified Knowledge Manager (CKM) or other widely recognized KM Certification