Knowledge Management & Training Project Intern

Graphcore; Austin (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible work arrangements

Private Medical Insurance

Pension plan

Income protection

Learning & development

Wellbeing resources

Job summary

Graphcore is offering a 12-week, full-time Knowledge Management and Training Project Intern position in Austin. You will support the Technical Services team by building documentation, training materials and knowledge resources for data center environments.

You will collaborate with engineers and subject matter experts to make complex information accessible, assist onboarding and promote accurate knowledge sharing.

Qualifications

• Current enrollment in a bachelor’s or master’s degree program in communications, information management, business, learning and development, technical communication or a related field.
• Strong written communication skills and the ability to organize information clearly for different audiences.
• Interest in technical or engineering environments and data center operations.
• Ability to follow established processes and incorporate feedback.

Responsibilities

• Build clear documentation, training materials and knowledge resources for data center engineering environments.
• Turn complex information into usable guidance for colleagues and onboard new team members.
• Collaborate with engineers, operational teams and subject matter experts to improve knowledge sharing.

Skills

Attention to detail

Written communication

Time management

Organizational skills

Clear documentation

Education

Enrollment in degree in communications / info management / business

Job description

• Spend your summer turning technical knowledge into tools that help data center teams work with confidence
• As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments
• You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence
• This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members
• You will gain practical experience in documentation, training content, knowledge systems and project coordination
• You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback
• You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts
• The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use

Benefits

• Work-Life Balance: We believe you should have a good work-life balance. Everyone’s situation is different, so we offer flexible working arrangements and start and finish times, allowing you to choose when to work from home or come into the office
• Healthcare: We offer Private Medical Insurance (PMI) to our employees to help them take care of their health and that of their loved ones
• Pension: We believe that our employees deserve the best when it comes to planning for their future
• Income Protection: Graphcore understands that unforeseen circumstances can happen, and we want to ensure our employees have the necessary financial security in place
• Progression: We prioritise learning and development as an integral part of our culture at Graphcore. Our Talent Development team is dedicated to equipping all our employees with the necessary tools, resources, and support to enhance their skills and reach their full potential in their careers
• Wellbeing: We want to ensure that our employees have the resources and support they need to prioritise their health and wellbeing

• Careful attention to detail, with a commitment to accurate, high-quality work
• Interest in technical, engineering, data center or operational environments, with confidence using productivity, presentation and collaboration tools
• Current enrollment in a bachelor’s or master’s degree program in communications, information management, business, learning and development, technical communication or a related field
• Strong written communication skills and the ability to organize information clearly for different audiences
• Ability to follow established processes, incorporate feedback and ask questions when requirements are unclear
• Organizational and time-management skills, including the ability to manage assigned tasks and deadlines