Knowledge Management Specialist (Technical Writer)

Dunhill Professional Search & Government Solutions; United States; A distancia; USD 72.000 - 90.000; Jornada completa

Descripción de la vacante

Dunhill Professional Search & Government Solutions seeks a Knowledge Management Specialist to develop and maintain technical documentation for a federal civilian program. You will collaborate with SMEs to gather requirements, ensure accuracy, and adhere to DoDAF, IEEE and AMA/APA/CSE styles.

The role supports a remote, distributed team and requires an Associate's degree and 1–2 years in technical writing, with strong English grammar and proficiency in Microsoft Office and Adobe Acrobat Pro.

Formación

• Associate's degree in English, Communications, Technical Writing or a related field, or equivalent relevant experience.
• 1-2 years of experience in technical writing, documentation or knowledge management.
• Excellent command of English grammar, style and editing.
• Proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
• Experience with desktop publishing tools from Adobe and Microsoft.
• Ability to translate technical and functional requirements into clear, audience-appropriate documentation.
• Ability to work effectively in a fully remote, distributed team environment.
• US Citizenship and the ability to pass a federal background investigation in order to be granted access to sensitive information.

Responsabilidades

• Work with internal teams and subject matter experts to build an in-depth understanding of the content, product and documentation requirements.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Study drawings, announcements, specifications, mockups, test sites and product samples, and meet with product designers and developers.
• Use graphics such as photographs, drawings and diagrams to increase end users' understanding of the system.
• Translate development requirements into required documentation changes, adhering to CMMI Level 3 process requirements.
• Proof documentation to detect and correct errors in spelling, grammar, syntax and established styles and standards.
• Analyze project requirements to determine scope of work and required documentation products, and apply overarching policy requirements so every product complies.
• Determine the needs of end users and produce technical documentation that is clear, concise and comprehensible.
• Gather usability feedback from customers, designers and manufacturers.

Conocimientos

Technical writing

Remote teamwork

English grammar

US Citizenship

Educación

Associate's degree or equivalent

Herramientas

Microsoft Word

Excel

Visio

PowerPoint

Adobe Acrobat Pro

Descripción del empleo

Full-time telework — work from anywhere in the U.S.

The Knowledge Management Specialist researches and compiles technical data for use in documents such as manuals, articles, job aids, templates, procedures and specifications supporting a federal civilian program. The Specialist analyzes project requirements to determine the publications needed, gathers information through independent observation, consultation with technical staff and review of published materials and drawings, and ensures the accuracy and completeness of technical documentation. The role participates in layout and manual organization and follows specifications such as DoDAF and IEEE and professional writing standards such as AMA, APA and CSE styles. This role may be mentored by senior Technical Writers.

Responsibilities:

• Work with internal teams and subject matter experts to build an in-depth understanding of the content, product and documentation requirements.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Study drawings, announcements, specifications, mockups, test sites and product samples, and meet with product designers and developers.
• Use graphics such as photographs, drawings and diagrams to increase end users' understanding of the system.
• Translate development requirements into required documentation changes, adhering to CMMI Level 3 process requirements.
• Proof documentation to detect and correct errors in spelling, grammar, syntax and established styles and standards.
• Analyze project requirements to determine scope of work and required documentation products, and apply overarching policy requirements so every product complies.
• Determine the needs of end users and produce technical documentation that is clear, concise and comprehensible.
• Gather usability feedback from customers, designers and manufacturers.

Requirements:

• Associate's degree in English, Communications, Technical Writing or a related field, or equivalent relevant experience.
• 1-2 years of experience in technical writing, documentation or knowledge management.
• Excellent command of English grammar, style and editing.
• Demonstrated proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint) and Adobe Acrobat Professional.
• Experience with desktop publishing tools from Adobe and Microsoft.
• Ability to translate technical and functional requirements into clear, audience-appropriate documentation.
• Ability to work effectively in a fully remote, distributed team environment.
• US Citizenship and the ability to pass a federal background investigation in order to be granted access to sensitive information.

Compensation:

$71,800 - $90,000 per year