Knowledge Management (KM) Subject Matter Expert (SME) — Support Agreements

Knowesis Inc.; Washington (District of Columbia); On-site; USD 84,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Disability insurance

Life insurance

401k match

Voluntary benefits

Job summary

Knowesis Inc. is seeking a Knowledge Management Specialist / SME to support DoD data-sharing and interagency agreements in the National Capital Region. You will draft, staff, and manage MOUs, MOAs, SLAs and other agreements across federal partners, ensuring standards, governance, and RBAC are embedded in the knowledge portal.

This on-site role requires an active Secret clearance, US citizenship, and the ability to work with diverse government stakeholders. Travel up to 10% is expected.

Qualifications

• Bachelor's degree in business administration, public administration, information/knowledge management, or related field.
• Minimum seven years of knowledge management/interagency agreement experience within DoD or federal agencies.
• Experience drafting and staffing interagency support agreements.
• Proficiency with SharePoint, including Power Automate, document libraries, taxonomy design, and version control.
• Working knowledge of CUI handling requirements and RBAC principles.
• Excellent written and verbal communication across government stakeholders.
• US citizenship and an active Secret clearance.

Responsibilities

• Draft, coordinate, and manage interagency and intra-agency support agreements.
• Research and define terms, standards, and processes for partnerships.
• Manage lifecycles of support agreements and track renewals.
• Design and maintain a centralized knowledge portal (e.g., SharePoint) with RBAC.
• Enforce CUI handling procedures for sensitive program data.
• Draft data sharing and interconnection security agreements with stakeholders.
• Facilitate After Action Reviews and translate lessons learned into improvements.
• Capture tacit knowledge and develop SOPs to reduce turnover.

Skills

Communication skills

Knowledge management

Interagency coordination

US citizenship

Education

Bachelor's degree in business administration/public administration/information knowledge management

Tools

SharePoint

Power Automate

RBAC

Job description

Brief Description

Position: Knowledge Management Specialist / Support Agreements Subject Matter Expert (SME)

Location: National Capital Region (Washington, DC area)

Work Environment: On-site, with approximately 10% travel

Clearance Required: Active Secret security clearance; US citizenship required

Status: Contingent upon contract award

Salary Range: $84,000 - $105,000 annually

The Knowledge Management SME — Support Agreements serves as the central hub for the interagency agreements and knowledge assets that govern a Department of Defense (DoD) medical supply chain resilience program, including memorandums of understanding (MOUs), memorandums of agreement (MOAs), service-level agreements (SLAs), and other support agreements. Working across DoD and federal interagency partners, this position ensures data-sharing agreements, operational roles, and policy frameworks are documented, current, and accessible to decision-makers. This position handles Controlled Unclassified Information (CUI).

The Job Duties and Responsibilities include but are not limited to the following:

• Draft, coordinate, and manage interagency and intra-agency support agreements (e.g., stockpile management and data-sharing agreements with federal partners) in accordance with governing DoD instructions, ensuring each defines resource commitments, funding, and performance metrics
• Research and define acceptable terms, standards, and processes for partnerships, including intake and evaluation processes for prospective industry partners
• Manage the full lifecycle of support agreements, building automated workflows to track routing status, monitor expirations, and keep stakeholders ahead of renewals and renegotiations
• Design, build, and maintain a centralized knowledge portal (e.g., SharePoint) with intuitive taxonomy, version control, and role-based access control (RBAC)
• Enforce CUI handling procedures for sensitive program information
• Draft and finalize data sharing and interconnection security agreements in coordination with data science and government IT stakeholders, ensuring legal and policy guardrails are in place before external data streams are integrated
• Facilitate After Action Reviews (AARs) following operational disruptions and crisis response drills, and translate lessons learned into actionable improvements
• Capture tacit knowledge from subject matter experts and convert it into formal standard operating procedures (SOPs) to reduce knowledge loss from personnel turnover

Required Qualifications

• Bachelor's degree in business administration, public administration, information/knowledge management, or a related field
• Minimum of seven (7) years of professional experience in knowledge management, interagency agreement management, or program support within DoD or federal agencies
• Direct experience drafting and staffing interagency support agreements
• Proficiency with SharePoint, including workflow automation (e.g., Power Automate), document libraries, taxonomy design, and version control
• Working knowledge of CUI handling requirements and RBAC principles
• Excellent written and verbal communication skills, including the ability to coordinate across government stakeholders
• US citizenship and an active Secret security clearance

Preferred Qualifications

• Certified Knowledge Manager (CKM) or equivalent KM certification
• Experience with federal health or logistics agency agreements and governance
• Familiarity with secure government cloud environments and interconnection security agreement processes
• Experience facilitating AARs and developing SOPs

Benefits

• Health (PPO & HDHP) Insurance, Dental, Vision, STD & LTD, Basic Life Insurance, 401k Company Match, & Voluntary Products.

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.