Knowledge Management Specialist, Contingent Worker (1505686)

Toyota North America; Plano (TX); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Toyota North America is seeking a Knowledge Management Specialist for a 6-month contract in Plano, Texas. You will help employees find, trust, and reuse critical knowledge by improving AKARI, My Toolbox, and SharePoint sources.

You will partner with stakeholders to govern content, optimize search, and support onboarding, training, and governance. A bachelor’s degree and 3–5 years in knowledge management are preferred, with strong SharePoint Online skills.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 3–5 years of knowledge management, content strategy, intranet management, or related role.
• Hands-on experience configuring and maintaining SharePoint Online sites, lists, libraries, and metadata.
• Experience with content lifecycle management, governance, audits, and ownership models.
• Strong understanding of metadata, taxonomy, search fundamentals, and information architecture.

Responsibilities

• Develop and maintain knowledge management practices that support business needs and improve user experience.
• Assess content through inventories, audits, and gap analysis to improve quality and usability.
• Apply taxonomy, metadata, ownership, and lifecycle practices to keep assets organized.
• Collaborate with SMEs to turn complex information into clear QRGs, SOPs, and training materials.

Skills

Knowledge management

Content strategy

Intranet management

Digital workplace operations

Stakeholder management

Communication

Education

Bachelor’s degree in Knowledge Management or related field

Tools

SharePoint Online

Power BI

Power Automate

Power Apps

Microsoft Teams

Microsoft Search

Job description

Magnit Direct Sourcing on behalf of Toyota is currently hiring a Knowledge Management Specialist for a temporary assignment in Plano, Texas. This is a 6-month contract. The pay range for this role is between $35.00- $40.00/Hr. Benefits: Medical, Dental, Vision, 401K.

Description

In this role, you will help Toyota employees find, trust, and reuse critical business knowledge by improving the structure, quality, governance, and searchability of AKARI, Toyota’s Knowledge Management Platform, My Toolbox, Toyota’s Intranet, and related SharePoint-based knowledge sources. You will partner with AKARI stakeholders and My Toolbox SharePoint site owners to support content lifecycle management, site onboarding, training, troubleshooting, governance, adoption, and hands‑on SharePoint Online configuration.

Key Responsibilities

• Develop and maintain knowledge management practices that support business needs, improve the employee user experience, and align with enterprise content standards.
• Assess existing content through inventories, audits, and gap analysis to identify opportunities to improve quality, relevance, and usability across AKARI and My Toolbox.
• Apply taxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practices to keep knowledge assets organized, current, and easy to find.
• Work with SMEs to turn complex or fragmented information into clear QRGs, SOPs, training materials, and support content employees can use with confidence

Stakeholder Support, Training & Adoption

• Act as a trusted partner for AKARI stakeholders, content owners, and My Toolbox SharePoint site owners.
• Lead training, office hours, onboarding, guidance, and customer support for users, SMEs, and content contributors.
• Help teams keep site content accurate and current while coordinating escalation for platform defects, enhancement requests, or code changes as needed.

SharePoint Administration, Findability & Lifecycle Management

• Configure and maintain SharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures.
• Organize, consolidate, migrate, archive, retire, or remediate outdated SharePoint sites and knowledge repositories.
• Improve findability by using metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback.
• Strengthen AI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences.

User Experience & Content Placement

• Use user-centered design principles to improve site navigation, information architecture, content discovery, and content placement across AKARI, My Toolbox, SharePoint, and Microsoft Teams

Education/Experience

• Bachelor’s degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience.
• 3–5 years of experience in knowledge management, content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role.
• Hands‑on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings.
• Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices.
• Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability.
• Strong communication, facilitation, stakeholder management, organization, prioritization, and customer support skills.

Added Bonus

• Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics.
• Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles.
• Experience working in an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership

Magnit Direct Source does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Magnit Direct Source support or sponsorship for immigration‑related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Magnit Direct Source to assist with immigration support or sponsorship now or in the future.

Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Preferred years of experience : 3 years

Travel required : No travel required

Shift timings : 9 AM to 5 PM