Knowledge Management Specialist, Contingent Worker

WillHire; Plano (TX); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Magnit Direct Sourcing on behalf of Toyota is hiring a Knowledge Management Specialist for a 6-month contract in Plano, Texas. You will help Toyota employees find, trust, and reuse critical business knowledge by improving structure, governance, and searchability across AKARI, My Toolbox, and SharePoint-based sources.

You will collaborate with AKARI stakeholders and site owners to support lifecycle management and onboarding.

Qualifications

• Bachelor’s degree in Knowledge Management, Business Administration, Information Systems/Management, or equivalent.
• 3–5 years of experience in knowledge management, content strategy, intranet management, or related roles.
• Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings.

Responsibilities

• Develop and maintain knowledge management practices aligned with business needs.
• Improve findability and content quality across AKARI and My Toolbox.

Skills

Knowledge management

Content strategy

Intranet management

SharePoint

Communication

Education

Bachelor's degree or equivalent in KM/Info Mgmt

Tools

SharePoint Online

Job description

Magnit Direct Sourcing on behalf of Toyota is currently hiring a Knowledge Management Specialist for a temporary assignment in Plano, Texas.

This is a 6-month contract. The pay range for this role is between $35.00- $40.00/Hr. Benefits: Medical, Dental, Vision, 401K.

Description

In this role, you will helpToyota employees find, trust,andreusecritical business knowledge by improving the structure,quality, governance, and searchability ofAKARI,Toyota’s Knowledge Management Platform,My Toolbox,Toyota’s Intranet,and related SharePoint-based knowledge sources.You will partner withAKARIstakeholdersandMy ToolboxSharePoint site ownersto supportcontent lifecycle management, siteonboarding, training, troubleshooting, governance, adoption, andhands-onSharePoint Onlineconfiguration.

Key Responsibilities:

Knowledge Management, Governance & Content Quality:

• Develop andmaintainknowledge management practicesthat supportbusiness needs,improvetheemployeeuserexperience, andalign withenterprise content standards.
• Assess existingcontentthroughinventories, audits, and gap analysistoidentifyopportunities to improve quality, relevance, and usabilityacross AKARI and My Toolbox.
• Applytaxonomy, metadata, ownership, review cadence, version control, naming standards, and lifecycle practicesto keep knowledge assets organized, current, and easy to find.
• Work withSMEstoturn complex or fragmented information into clear QRGs, SOPs, training materials, and support contentemployees can use with confidence

Stakeholder Support, Training & Adoption:

• Actas atrusted partnerfor AKARI stakeholders, content owners, and My Toolbox SharePoint site owners.
• Leadtraining, office hours, onboarding, guidance, and customer support for users, SMEs, andcontentcontributors.
• Help teams keepsite contentaccurateandcurrent while coordinating escalation forplatform defects, enhancement requests, or code changes as needed.

SharePoint Administration, Findability & Lifecycle Management:

• Configure andmaintainSharePoint Online sites, pages, libraries, lists, permissions, navigation, metadata, web parts, and content structures.
• Organize,consolidate, migrate, archive, retire, or remediate outdated SharePoint sites andknowledgerepositories.
• Improve findabilitybyusing metadata, navigation, Microsoft Search, content health metrics, usage data, search analytics, zero-result searches, broken link reports, and stakeholder feedback.
• StrengthenAI-ready knowledge practices by improving content structure, metadata quality, ownership, and source reliability for enterprise search and Microsoft 365 experiences.

User Experience & Content Placement:

• Use user-centered design principles to improve site navigation, information architecture, content discovery, andcontentplacement across AKARI, My Toolbox, SharePoint, and Microsoft Teams

Qualifications:

• Bachelor’s degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience.
• 3–5 years of experience in knowledge management, content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role.
• Hands-onexperience configuring andmaintainingSharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings.
• Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices.
• Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability.
• Strong communication, facilitation, stakeholder management, organization, prioritization, and customer support skills.

Bonus:

• Experience with Power BI, Power Automate, Power Apps, Microsoft Teams, Microsoft Search, or search analytics.
• Familiarity with accessibility standards, UX practices, content design methods, and user-centered design principles.
• Experienceworkingin an enterprise intranet, digital workplace, or large corporate environment with distributed content ownership

Talented, dedicated people are an integral part of our mission to build the best workforce, working together to create the future of mobility and make the world a better place. We are always on the lookout for diverse, driven, and collaborative talent interested in performing contract work for Toyota.

Magnit is an equal opportunity employer, and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.