Knowledge Management & Innovation Director

Nossaman; Los Angeles (CA); Hybrid; USD 190,000 - 220,000; Full time

Job summary

Nossaman is seeking a Knowledge Management & Innovation Director in Los Angeles to lead KM, innovation and AI enablement initiatives. The role reports to the Chief Information Officer and involves hybrid work in the Los Angeles Office.

The successful candidate will drive knowledge sharing, technology adoption and measurable client value. Qualifications include a Bachelor's degree and 7+ years in KM or related fields; a JD or equivalent is strongly preferred.

Qualifications

• Seven or more years of progressive leadership experience in knowledge management, legal innovation, legal technology, legal operations, or a related field.
• Strong understanding of law firm operations, legal workflows, knowledge management principles, legal technology and AI-enabled solutions.
• Demonstrated success leading organizational change, influencing stakeholders and driving technology adoption.
• Exceptional leadership, communication, project management and strategic thinking skills.

Responsibilities

• Leads and executes a firmwide knowledge management and innovation strategy that strengthens attorney effectiveness, practice excellence and client service.
• Enhances access to institutional knowledge and improves how resources are captured, organized, shared and reused across the Firm.
• Identifies, evaluates and implements AI-enabled and legal technology solutions to improve productivity and service delivery.
• Partners with Firm leadership, practice groups and departments to advance innovation and process improvement.
• Establishes metrics and reporting to demonstrate user adoption and business impact.

Skills

Leadership

Change management

Strategic thinking

Communication

Project management

Knowledge management

Legal industry knowledge

Education

Bachelor's degree

J.D. or equivalent

Job description

We are seeking a Knowledge Management & Innovation Director to lead the Firm's knowledge management, innovation and AI enablement initiatives. This role is responsible for developing and executing strategies that enhance knowledge sharing, improve attorney effectiveness, drive technology adoption and advance innovative approaches to legal service delivery. This position reports to the Chief Information Officer, follows the Firm's hybrid work schedule and is located in our Los Angeles Office.

Working closely with attorneys, practice groups and administrative departments, the Director will champion initiatives that improve access to institutional knowledge, promote the effective use of emerging technologies and support the Firm's strategic objectives. The successful candidate will be a strategic leader, trusted advisor and change agent who can identify opportunities, build consensus and deliver solutions that create measurable value for the Firm and its clients.

The expected pay range for the position of Knowledge Management & Innovation Director at Nossaman is $190,000 to $220,000 annually. The successful candidate's salary for this position is expected to be set within this range. However, actual compensation will depend on a variety of factors, including, without limitation, the candidate's qualifications and experience.

What Success Looks Like

• Leads and executes a firmwide knowledge management and innovation strategy that strengthens attorney effectiveness, practice excellence and client service
• Enhances how knowledge is captured, organized, shared and reused across the Firm, making valuable resources easier to find and leverage
• Identifies, evaluates and implements AI-enabled and legal technology solutions that improve productivity, efficiency and service delivery
• Partners effectively with Firm leadership, practice groups and administrative departments to advance innovation, technology adoption and process improvement initiatives
• Establishes meaningful metrics and reporting that demonstrate user adoption, engagement and business impact
• Builds and leads a high-performing KM & Library team that fosters collaboration, continuous improvement, knowledge sharing and innovation

Qualifications

• Bachelor's degree required; J.D. or equivalent legal industry experience strongly preferred
• Seven or more years of progressive leadership experience in knowledge management, legal innovation, legal technology, legal operations, professional support, or a related field
• Strong understanding of law firm operations, legal workflows, knowledge management principles, legal technology and AI-enabled solutions
• Demonstrated success leading organizational change, influencing stakeholders and driving technology adoption
• Exceptional leadership, communication, project management and strategic thinking skills

Nossaman is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is the Firm's policy to take all employment actions and make all employment decisions without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, religion (including religious dress and grooming practices), religious creed, gender, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, national origin, ancestry, age, marital status or registered domestic partner status, citizenship status, physical or mental disability, medical condition, genetic information, reproductive health decision making, veteran or military status or any other protected status under applicable law.

Nossaman LLP is a Fair Chance employer and will consider qualified applicants with arrest or conviction records for employment. Applicants will not be asked to provide information about any criminal history until a conditional offer of employment is extended. Employees at Nossaman have access to highly sensitive, confidential and valuable information of clients and others and certain criminal history may pose a significant risk to the Firm's business operations and reputation.

Agency submissions by invitation only. Unsolicited submissions will not be accepted.