Knowledge Management Coordinator

ManpowerGroup Global, Inc.; Roseland (NJ); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K

Paid time off

Disability insurance

FSAs

Job summary

ManpowerGroup Global, Inc. seeks a Knowledge Management Coordinator in Roseland, NJ (Hybrid). The role focuses on AI evaluation, integration, and knowledge-resource management within the Knowledge and Research Services (KRS) department. You will support training, SharePoint resources, and user guidance for legal technology tools.

The position emphasizes collaboration with attorneys, staff, and leadership to enhance information retrieval and workflow efficiency in a law-firm setting.

Qualifications

• Undergraduate degree from an accredited college or university.
• Experience in a law firm, legal tech, or technology environment is a plus.
• Hands-on experience using generative AI tools (e.g., ChatGPT, Claude, Copilot).
• Proficiency with Word, Excel, PowerPoint, and web-based collaboration tools.
• Ability to test, evaluate, and integrate AI platforms into workflows.
• Coordinate training sessions and guide attorneys and staff on KM tools.
• Develop foundational legal fluency and work with lawyers across groups.

Responsibilities

• Test and evaluate AI tools and platforms, documenting findings for leadership.
• Develop and maintain AI training materials, prompts, and user guidance.
• Assist attorneys and staff in applying AI tools within practice workflows.
• Develop and maintain SharePoint sites, client portals, and work product libraries.
• Improve knowledge resources design, navigation, and UX based on feedback.
• Support end-to-end technology initiatives in a law firm setting.

Skills

AI Fluency

Tech Proficiency

AI Tools Integration

Training Coordination

Knowledge Management

Education

Bachelor's degree

Tools

MS Word

MS Excel

MS PowerPoint

Web-based collaboration tools

Job description

Knowledge Management Coordinator Roseland, NJ 75k-85k

Law firm seeking a Knowledge Management Coordinator to join a growing Knowledge and Research Services (KRS) Department.

Essential Job Requirements

AI Evaluation & Integration

• Test and evaluate AI tools and platforms — assessing accuracy, output quality, workflow fit, and risk considerations — and document findings for the KRS team and firm leadership.


• Support the development and maintenance of AI training materials, prompt libraries, and user guidance for legal technology tools.


• Assist attorneys and staff in understanding how to apply AI tools effectively and responsibly within their practice workflows.


• Develop and maintain practice resources including SharePoint-based sites, client-facing portals, and work product libraries.


• Continuously improve the design and usability of knowledge resources, including suggesting site architecture, navigation, and UX enhancements informed by user feedback.

Project Coordination & Operations

• Develop a working understanding of firm systems — including business intake, matter experience tracking, and document management — to support efficient information retrieval and compliance.


• Gain exposure to project management and support end-to-end innovative technology initiatives in a law firm setting.

Skills, Knowledge and Abilities

• Undergraduate degree from an accredited college or university required. We welcome candidates with backgrounds in law, public policy, information science, technology, economics, history, or international relations — as demonstrated through coursework, extracurricular involvement, or prior work experience.


• Prior experience in a law firm, legal tech, or technology environment is a plus.


• AI Fluency: You have hands‑on experience using generative AI tools (such as ChatGPT, Claude, Microsoft Copilot, or similar)


• Tech Proficiency: Proficiency in Microsoft Word, Excel, PowerPoint, and web-based collaboration tools required.


• Work with AI Tools at the Frontier: Actively test, evaluate, and help integrate generative AI platforms (such as Harvey, Microsoft Copilot, and others) into legal workflows — contributing real input to the firm's AI strategy.


• Teach & Enable Others: Coordinate training sessions and guide attorneys and staff on knowledge management tools — becoming a go-to resource for how the firm learns new technology.


• Develop Foundational Legal Fluency: Work alongside lawyers and business professionals across practice groups.


• Office Location:Roseland, NJ (Hybrid)

Schedule

Schedule:Full time, Monday through Friday, 9:00 AM – 5:00 PM
Amount of Travel Required:Occasional travel to the New York office.

The expected salary range for candidates meeting the requirements of this position is $75,000 to $85,000. Benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.