Knowledge Management and Training Project Intern

Graphcore; Austin (TX); Presencial; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Healthcare (medical, dental, vision)

Phantom equity

FSAs/HSAs

Disability and life insurance

401(k) plan

Commuter benefits

Wellbeing resources

Employee Assistance Program

Descripción de la vacante

Graphcore is seeking a Knowledge Management and Training Project Intern in Austin for a 12-week, full-time summer internship (May–August). You will develop documentation and training materials for data center engineering environments, collaborating with engineers and subject matter experts to transform complex information into practical guidance.

You will gain hands-on experience in documentation, training content, knowledge systems, and project coordination while working with a team that

Formación

• Currently enrolled in a bachelor’s or master’s degree program in communications, information management, business, learning and development, technical communication or related field.
• Strong written communication and ability to organize information for different audiences.
• Attention to detail and commitment to high-quality work.
• Ability to follow established processes, incorporate feedback and ask questions when unclear.
• Excellent organizational and time-management skills for handling tasks and deadlines.

Responsabilidades

• Develop clear documentation, training materials, and knowledge resources for data center engineering environments.
• Support the Technical Services team in Austin and work with engineers and subject matter experts to convert complex information into usable guidance.
• Own defined project tasks with guidance, feedback and support from experienced team members.
• Contribute to onboarding materials and knowledge systems to help colleagues understand current processes and apply information confidently.

Conocimientos

Strong written communication

Attention to detail

Time management

Organizational skills

Process adherence

Educación

Bachelor's or Master's student in communications or related field

Herramientas

Productivity tools

Presentation software

Collaboration tools

Descripción del empleo

About The Job Spend your summer turning technical knowledge into tools that help data center teams work with confidence. As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments. You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence. This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members. You will gain practical experience in documentation, training content, knowledge systems and project coordination. The team and culture You will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback. You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts. The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use.

What we’re looking for

• Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication or a related field
• Strong written communication skills and the ability to organize information clearly for different audiences
• Careful attention to detail, with a commitment to accurate, high-quality work
• Ability to follow established processes, incorporate feedback and ask questions when requirements are unclear
• Organizational and time-management skills, including the ability to manage assigned tasks and deadlines
• Interest in technical, engineering, data center or operational environments, with confidence using productivity, presentation and collaboration tools

While we have outlined a set of requirements, we value transferable skills and diverse experiences.

Benefits

• Flexible working: Balance your work and personal life with greater flexibility
• Comprehensive healthcare: Medical, dental and vision coverage to help keep you and your family healthy
• Phantom equity: Share in Graphcore’s success
• Tax-advantaged healthcare savings: Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) to help you make the most of your healthcare spending
• Peace of mind protection: Disability and life insurance to provide financial security when you need it most
• Retirement planning support: A 401(k) plan to help you invest in your future
• Commuter benefits: Help cover the cost of your daily commute
• Wellbeing resources: Access to wellness services that support your physical and mental health
• Employee Assistance Program (EAP): Confidential advice and support for you and your family across a range of personal, financial and wellbeing matters

We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work.

We’re an equal opportunity employer and recognize that everyone brings different strengths and perspectives. If you need any accommodations during the interview process, just let us know - we're happy to support you.

Join the Team at Graphcore

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.

Ready to spend your summer building skills that make technical teams faster, clearer and better connected?