Kitchen Supervisor

Brothers of Mercy Wellness Campus; Town of Clarence (NY); On-site; USD 27,000 - 28,000; Full time

Job summary

Brothers of Mercy Wellness Campus in Clarence, NY is seeking a Kitchen Supervisor to oversee dietary operations, ensuring high-quality meal production, accurate patient tray assembly, and regulatory compliance in a clean, safe kitchen environment. You will coordinate with nursing units and manage staff to deliver meals on time.

The role emphasizes shift leadership, training, and maintaining strict safety standards, with a focus on multitasking, communication, and financial integrity during cash

Qualifications

• Minimum of 1–2 years of supervisory experience in kitchen, cafeteria, or restaurant environment.
• Healthcare, hospital, or long-term care experience is highly preferred.
• Experience with therapeutic diets or working closely with dietary clerks/dietitians is a plus.

Responsibilities

• Schedule staff, manage attendance, and cover shifts as needed.
• Supervise kitchen staff, dish room, and cafeteria on the floor.
• Assign daily and deep-cleaning tasks and prep for the next shift.
• Train staff on safety, ticket reading, and protocols.
• Coordinate with nursing units for diet changes and trays.
• Monitor temperatures, ticket accuracy, and beverage placement.
• Oversee dinner tray line and timely tray delivery.
• Audit coolers, inventory, and restock Nourishment rooms.
• Secure cash drops, process receipts, and close safe.
• Secure facility: lock walk-ins, close cafeteria, turn off lights.

Skills

Multitasking

Communication

Attention to Detail

Financial Integrity

Job description

Job Details: Job Location: Brothers Of Mercy Nursing and Rehab Center - Clarence, NY, Position Type: Full Time, Salary Range: $19.50 - $20.50Hourly, Job Shift: Day, The Kitchen Supervisor oversees the operations of the dietary department. This role ensures high-quality meal production, accurate patient tray assembly, regulatory compliance, and a clean, safe kitchen environment. The supervisor manages kitchen staff, coordinates with nursing units, handles cash reconciliation, and secures the facility at closing.

What You'll Do

Shift Leadership & Staff Management

• Daily Scheduling: Verify attendance, adjust staff placement based on needs, and handle emergency call-ins or shift coverage
• Performance Monitoring: Conduct regular floor rounds to supervise employees in the main kitchen, dish room, and cafeteria
• Task Assignment: Delegate daily and deep-cleaning lists to the night crew; ensure staff setup the kitchen for the following day's morning shift
• Training & Compliance: Conduct brief shift meetings (in-services) focusing on safety, ticket reading accuracy, and operational protocols

Patient Experience & Tray Line Operations

• Dietary Coordination: Communicate with nursing units to collect diet changes, update lunch/dinner tickets, and coordinate guest trays
• Quality & Safety Control: Take and record food temperatures on the tray line; monitor ticket-reading accuracy and ensure proper beverage placement
• On-Time Delivery: Supervise the dinner tray line, coordinate immediate "call-down" requests from nursing units, and ensure late trays are delivered within 10 minutes

Inventory & Food Safety Compliance

• Inspections: Audit the cooks’, bakers’, and nourishment coolers daily for organization, cleanliness, and proper food dating
• Nourishment Supply: Audit floor nourishment rooms, document inventory counts, and coordinate restocking
• Equipment Care: Monitor kitchen equipment throughout the shift; ensure exhaust fans and heavy cooking equipment are turned off at closing

Cash Handling & Financial Services

• Safe Drops: Secure afternoon cafeteria cash drops in the safe prior to shift changes
• Financial Reporting: Process evening cash receipts, complete standard financial paperwork for accounting, and double-lock the safe at closing

Facility Security & Closing Procedures

• Securing Inventory: Lock all walk-in refrigerators and freezers while conducting final temperature logs
• Lock-Up: Close and secure the cafeteria, lock all kitchen perimeter doors, file completed in-service paperwork, and turn off facility lighting
• Discretionary Dismissal: Review final kitchen cleanliness and preparation levels before approving staff departure

Qualifications: What You'll Need

Preferred Experience

• Minimum of 1–2 years of supervisory experience in a kitchen, cafeteria, or restaurant environment (healthcare, hospital, or long-term care experience is highly preferred)
• Experience with therapeutic diets or working closely with dietary clerks/dietitians is a plus

Skills & Competencies

• Multitasking & Pace: Ability to manage a fast-paced environment, balance administrative duties (answering phones, paperwork) with physical kitchen tasks, and meet strict 10-minute delivery deadlines
• Communication: Strong verbal skills to direct staff, call out orders on the tray line, and professional phone etiquette for coordinating with medical units
• Attention to Detail: Precision in checking ticket accuracy, logging temperatures, and auditing food expiration dates
• Financial Integrity: Trustworthiness and basic math skills for handling cash drops and filling out financial paperwork

Physical Requirements

• Ability to stand and walk for prolonged periods (up to 8 hours)
• Ability to lift, push, and pull food carts and stock items