Kitchen Production Manager

IKEA; Baltimore (MD); On-site; USD 74,000 - 106,000; Full time

Benefits offered by this job

Paid time off

WiselyPay

Parental leave

Tuition discount

Retirement and bonus

Co-worker discount

Pet insurance

Education assistance

Safety shoes

Telehealth

Dental/vision

Medical Rx

Inclusive work environment

Job summary

IKEA is seeking a Food Operations Manager to lead multi-unit, high-volume food service operations in the Maryland store. You will ensure consistent food quality, cost controls, and brand standards while driving commercial goals and customer satisfaction.

Lead the IKEA Food Production team, manage inventory, purchasing, and waste, and maintain equipment and safety compliance across Restaurant and Bistro areas. Open availability is required.

Qualifications

• 5 years of experience leading multi-unit high-volume food service operations.
• Ability to deliver strong business results through people.
• Experience in a customer facing environment.
• Advanced knowledge of HACCP plans and food quality and safety systems.

Responsibilities

• Maintain IKEA Food quality and brand standards across all store food areas.
• Support implementation of IKEA Food Concept and develop action plans to meet commercial goals.
• Oversee Food Production team including goods flow, inventory, purchasing, ordering and waste management.
• Establish routines for equipment maintenance in Restaurant and Bistro areas.
• Ensure compliance with IKEA Quality and Food Safety requirements and local laws.

Skills

Multi-unit leadership

Food service operations

Customer facing

HACCP knowledge

People leadership

Job description

WHY WE WILL LOVE YOU

Food is your passion, whether you're cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it's honest, healthy and delicious.

WHAT YOU'LL BE DOING DAY TO DAY

Responsible for maintaining quality standards in the customer and co-worker restaurants and bistro, implementing the global and national compliance standards, managing the food supply chain and range competence in the store.

• Ensure IKEA Food Operating and Brand Standards are consistently met to support brand consistency.
• Supports the implementation of the IKEA Food Concept and develops action plans for IKEA Food to support commercial goals: including sales, productivity, performance analysis and problem resolution, food and operational cost control, merchandising and maintenance of the IKEA Food Sales Areas.
• Oversees the IKEA Food Production team, ensuring efficient execution of routines including goods flow, inventory management, purchasing, ordering, waste management and invoicing.
• Establishes and monitors routines for equipment maintenance in the Restaurant and Bistro production and serving areas.
• Ensures that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other local legislation.
• Ensures that all food incidents, or potential incidents, are reported.
• Plans and maintains sales forecasts for the customer and co-worker restaurants and bistro to enable proper supply planning, ordering, efficient goods handling and inventory management.
• Builds competence in IKEA Food Commercial team to secure ongoing development within IKEA Food and the IKEA Retail Store.
• Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

TOGETHER AS A TEAM

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that's good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the "Swedish Food market". We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

JOB TYPE: Salaried Exempt

BENEFITS ELIGIBLE: Yes

HOURS: Open Availability Required Monday-Sunday including holidays, nights and weekends.

The salary pay range is $74,141 - $106,393 per year based on IKEA equivalent or greater experience.

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The starting rate/ salary for this position ranges from 74141 USD to 106393 USD and will be based on relevant work experience.

Qualifications

• 5 years of experience in leading multi-unit high-volume food service operations in either Quick Service Restaurant or casual dining.
• Ability to deliver strong business results through people.
• Experience in a customer facing environment.
• Advanced knowledge of HACCP plans and food quality and safety systems.