Kitchen Prep & Fresh Display Specialist

Roche Bros; Easton (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros in Easton, MA is seeking a Kitchen/Department Associate to prepare food and display products with care, ensuring freshness and neat presentation. You will rotate stock, assist customers, and maintain high service standards in a fast-paced environment.

Responsibilities include working with the kitchen team, following sanitation guidelines, and using equipment safely. The role emphasizes teamwork, reliability, and a customer-first attitude consistent with Roche Bros values.

Qualifications

• Must be 18 years of age.
• Capable of working with customers.
• Successful completion of company training program.
• Completed a course in food safety, either mini class or full certification.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Commit to the "Golden Rule" and work with other associates to build a strong kitchen team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
• Provide continuous attention to customers' needs at the service counter and be available for customer assistance and questions about food products.
• Offer assistance in finding or suggesting product selection.
• Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
• Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Participate actively in the control of shrink; use proper tares, check scales for accuracy, control "leftovers" and minimize waste.
• Demonstrate learned skills of product preparation, selling and display techniques.
• Practice the "Cleaner\'s Creed" and proper sanitation procedures.
• Follow all sanitation guidelines and standards.
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
• Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
• Able to operate and clean department equipment and tools.
• Other duties as assigned by management.
• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
• Present favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.

Skills

Customer service

Teamwork

Education

Food safety certification

Job description

Roche Bros in Easton, MA is seeking a Kitchen/Department Associate to prepare food and display products with care, ensuring freshness and neat presentation. You will rotate stock, assist customers, and maintain high service standards in a fast-paced environment.

Responsibilities include working with the kitchen team, following sanitation guidelines, and using equipment safely. The role emphasizes teamwork, reliability, and a customer-first attitude consistent with Roche Bros values.