Fresh Food Prep & Display Specialist

Roche Bros. Supermarkets; Easton (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts seeks a team member to prepare food and display products, ensuring freshness and neat presentation while delivering excellent customer service.

The role requires 18+ years, basic English, and completion of the company training and food safety courses, with flexibility to fit store hours. Responsibilities include assisting customers, maintaining product quality, rotating stock, and following sanitation standards.

Qualifications

• Must be 18 years of age.
• Demonstrate capability to work with customers.
• Successful completion of company training program.
• Completed a course in food safety, either mini class or full certification.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
• Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
• Offer assistance in finding or suggesting product selection.
• Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
• Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
• Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
• Demonstrate learned skills of product preparation, selling and display techniques.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Follow all sanitation guidelines and standards.
• Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
• Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
• Able to operate and clean department equipment and tools.
• Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
• Present favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
• Other duties as assigned by management.

Skills

Customer service

Food safety training

English proficiency

Reading & following instructions

Flexible schedule

Authorized to work in US

Job description

Roche Bros. Supermarkets in Massachusetts seeks a team member to prepare food and display products, ensuring freshness and neat presentation while delivering excellent customer service.

The role requires 18+ years, basic English, and completion of the company training and food safety courses, with flexibility to fit store hours. Responsibilities include assisting customers, maintaining product quality, rotating stock, and following sanitation standards.