Kitchen Operations Lead — Culinary & Guest Experience

Puttery; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Puttery in Charlotte is seeking a BOH Lead to manage daily kitchen operations, uphold recipe standards, and support the General Manager and Executive Chef. You will guide the culinary team during service, ensure safety and quality, and help maintain a welcoming and efficient kitchen environment.

The role emphasizes creating a positive atmosphere, supervising staff as needed, and delivering outstanding guest experiences in a fast-paced entertainment venue where culinary excellence and hospitality

Qualifications

• Experience in a leading kitchen role.
• Ability to work with minimal supervision.
• Strong relationships with staff and stakeholders.
• Knowledge of food hygiene regulations.

Responsibilities

• Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests, which they will immediately recognize as unique and satisfying.
• Follow culinary standards and training guidelines.
• Reward and express genuine appreciation of the team’s dedication, hard work, and time.
• Escalate issues and complaints related to staff, guests, and the kitchen.
• Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
• Ensure all culinary products are served to meet or exceed our high standards.
• Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
• Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
• Perform other duties as assigned and requested by the General Manager and the Executive Chef.
• Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

Skills

Interpersonal skills

Customer service

Organizational skills

Staff supervision

Tools

MS Office

Inventory management software

POS systems

Job description

Puttery in Charlotte is seeking a BOH Lead to manage daily kitchen operations, uphold recipe standards, and support the General Manager and Executive Chef. You will guide the culinary team during service, ensure safety and quality, and help maintain a welcoming and efficient kitchen environment.

The role emphasizes creating a positive atmosphere, supervising staff as needed, and delivering outstanding guest experiences in a fast-paced entertainment venue where culinary excellence and hospitality