Kitchen Manager

Workstream; Charlotte (NC); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Closed Every Sunday

Scholarship Opportunities

Educational Assistance Opportunities

Free or Discounted Meals

401k Retirement plan

Health Benefits- Major Medical, Dental

Job summary

Chick-fil-A, Inc. is seeking a Kitchen Manager to lead the restaurant kitchen team, ensuring food quality, safety, and fast, friendly service in a busy Charlotte location.

You will coach Team Leaders and Members, manage inventory and equipment maintenance, and uphold Lean production standards while maintaining strong relationships with staff.

This role requires hands-on leadership, a focus on process improvement, and dedication to exceptional guest experiences under Chick-fil-A standards.

Qualifications

• Inventory management
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• LEAN production environment
• Coaching, evaluating, and accountability for kitchen staff
• Troubleshooting and repairing equipment and facilities
• Preventative maintenance and cleaning on a set schedule

Responsibilities

• As a Restaurant Manager you will: Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Job description

The Kitchen Manager is responsible for

• Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
• Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.

Those behaviors include:

• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

Additional Benefits:

• Closed Every Sunday
• Scholarship Opportunities
• Educational Assistance Opportunities
• Free or Discounted Meals
• 401k Retirement plan
• Health Benefits- Major Medical, Dental , Vision, Life Insurance

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Behavior Characteristics:

• Work a maximum of up to forty Five hours per week in the restaurant
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead the Kitchen team

As a Restaurant Manager you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.