Kitchen Manager

Chick-fil-A; Green Gate (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Birthday day off

Paid time off

Benefits after 90 days

Uniforms provided

Employee meals

Educational assistance

Job summary

The Chick-fil-A Greengate Centre is seeking a Kitchen Manager to lead daily kitchen operations, uphold food safety, cleanliness and quality, and assist the Director in building a culture of teamwork and continuous improvement.

You will manage inventory, scheduling, training, and on-the-line support during peak times while maintaining Chick-fil-A standards and guest satisfaction.

Qualifications

• Demonstrates integrity and professional behavior.
• Ability to multi-task in a fast-paced environment.
• Works well under pressure and maintains composure.
• Excellent interpersonal and communication skills.
• Passion for customer service and Chick-fil-A brand.
• Friendly, personable and polite demeanor.
• Organizes and highly detail orientated.
• Strong planning and project management skills.
• Excellent time management skills.
• Ability to make quick decisions and adapt to change.
• Resilient - able to handle setbacks and maintain standards.

Responsibilities

• Ensure kitchen operations run smoothly and safely.
• Assist with inventory control, ordering, and transfers.
• Maintain back-of-house cleanliness and equipment readiness.
• Lead and develop kitchen staff; assist with scheduling and training.
• Uphold Chick-fil-A standards for quality and presentation.
• Collaborate with directors on product quality and rollouts.
• Address food quality issues and implement corrective actions.
• Oversee line during peak periods and provide coverage as needed.
• Attend leadership meetings and set standards for speed and accuracy.

Skills

Demonstrates integrity

Multi-tasking

Work under pressure

Interpersonal skills

Customer service

Friendly and polite

Detail oriented

Planning and PM

Time management

Decision making

Leadership and delegation

Resilience

Job description

KITCHEN MANAGER

The Chick-fil-A Greengate Centre Kitchen Manager is a key leadership role responsible for kitchen operations and ensuring high standards of food quality, safety, cleanliness and efficiency. They will assist the Director in fostering a culture of continuous improvement and teamwork and will also manage, anticipate, identify and correct any issues with food quality, inventory, systems and staffing.

Key Responsibilities:

Ensures Food Safety:

• Follow all food safety guidelines as outlined in Chick-fil-A food safety training and follow all health department codes


• Ensure all kitchen systems are being utilized

Maintains Back of House Equipment and Cleanliness:

• Assist with preventative maintenance


• Ensure all equipment is in working order and safe to operate


• Maintain safe working conditions


• Provide Owner with list of parts for repairs


• Order small wares


• Strong focus on back of house cleanliness

Assists with Inventory Control Cost and Food Cost:

• Assist with placing orders and maintaining inventory in the store


• Utilize and innovate kitchen systems to reduce and minimize waste


• Maintain target food cost


• Prepare monthly inventory and transfers and fill out transfer log


• Ensure all shelves are kept clean, neat, and organized

Responsible for Quality and Consistency:

• Adhere to all Chick-fil-A standards for all products as outlined in the Operational Requirements Guide


• Work directly with Training Director and Kitchen Director regarding quality standards and new product roll out


• Resolve food quality issues

Oversee Back of House Staff and Ensure Accountability:

• Ensure team members are always following proper policies and procedures


• Assist on the line during peak periods / covering scheduling holes


• Give feedback for annual team member assessments


• Assist Training Director in team and leadership development in the kitchen


• Work closely with Catering Director to maintain successful product and staff levels for all catering events/promotions/specials


• Hold team members accountable and perform disciplinary actions as necessary


• Attend meetings with kitchen leadership


• Set the standard regarding accuracy, taste and presentation of food


• Set the standard regarding speed of service

General Requirements:

• Available to work a minimum of 40 hours a week


• Open availability


• Minimum two (2) years kitchen/leadership experience


• Must be ServSafe Certified


• Must attend 90% of scheduled meetings


• No unpaid time off (unless emergency)


• Reports to Kitchen Director

Skills & Qualifications:

• Demonstrates integrity


• Ability to multi-task in a fast-paced environment


• Works well under pressure


• Excellent interpersonal and communication skills


• Passion for customer service and Chick-fil-A brand


• Friendly, personable and polite


• Positive attitude and professional behavior and appearance


• Organizes and extremely detail orientated


• Strong planning and project management skills


• Excellent time management skills


• Strong problem-solving skillsSelf-motivated; ability to work unsupervised or with little supervision


• Strong leadership skills and ability to delegate responsibility when appropriate


• Ability to make decisions quickly


• Resilient - able to handle setbacks

Benefits:

• One (1) paid birthday day in the month of your birth


• Earned paid time off


• Benefit options available after 90 days of employment


• Uniforms purchased


• Paid employee meals


• Free college

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.