Kitchen Expeditor/Cook

Hay Creek Hotels; Davenport (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Kitchen Expeditor to enhance the dining experience at their vibrant hospitality venue. In this dynamic role, you will ensure that food orders are accurately matched and presented, while maintaining high standards of quality and cleanliness. Your ability to multitask and communicate effectively with kitchen and service staff will be crucial in delivering exceptional service. Join a team that values commitment to improvement and excellence in guest experiences, and be part of a supportive environment that fosters growth and development.

Qualifications

• 3+ years of experience as an Expeditor in a high-volume kitchen.
• ServSafe Certified or equivalent certification required.

Responsibilities

• Match order tickets with prepared food items and monitor food quality.
• Communicate effectively with service staff regarding orders.

Skills

Multitasking

Active Listening

Guest Service Skills

Attention to Cleanliness

Organizational Skills

Education

High School Diploma or GED

Tools

Point of Sale Applications

Job description

Oasis Club at Champions Gate is excited to announce the exceptional career opportunity of Kitchen Expeditor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

• Matches order ticket with prepared food items and sides once completed by the kitchen line staff.
• Checks presentation of plates for neatness and inclusion of all ordered items.
• Monitors food quality and returns sub-standard items to the kitchen.
• Monitors ticket times and escalates dishes and/or tables to the Chef that are delayed.
• Communicates with service staff to inform them of orders that have been filled or returned.
• Demonstrates Food Safe handling and practices and ensures all food runners and servers are following proper procedures.
• Ensures take-out orders are packaged with great attention and care and includes all necessary accompaniments.
• Keeps orders in sequence to ease service process.
• Keeps work stations well stocked of items and ingredients. Checks and ensures that quality and freshness standards of all garnish, breads, sauces, condiments, etc. is maintained and identified with dates and labels.Incorporates safe work practices in job performance.
• Works with senior culinary and outlet management to deliver outstanding member and guest experiences and maintains a commitment to constant improvement.
• Supports front of house and team in all aspects of flawless food and beverage delivery.
• Regular and reliable attendance.
• Performs other duties as required.

High school diploma or general education degree (GED); 3+ years of Expeditor experience in a high volume kitchen.

Physical Demands:

Frequently stands, walks, talks and hears. Regularly uses hands. Regularly reaches with hands or arms, tastes or smells. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Regularly works in extreme heat (non-weather). Occasionally works in wet or humid conditions (non- weather). Noise level is moderate.

Certificates/Licenses:

Must be ServSafe Certified (Food & Alcohol & Food Allergy) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of point of sale applications helpful.
• Working culinary terminology helpful.
• Strong ability to multitask.
• Attention to cleanliness and safety.
• High level of active listening skills and strong guest service skills, which includes the ability to resolve guest issues/complaints with tact and diplomacy.
• Strong multi-tasking, organizational and time management skills.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.