Kitchen Director: Lead High-Impact BOH & Talent

Chick-fil-A; Raleigh (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Leadership development

Competitive pay

Community involvement

Job summary

Chick-fil-A Capital Crossing is seeking a Kitchen Director to lead the Back of House, shaping culture, safety, and performance. This senior role focuses on developing BOH leaders, ensuring food safety and quality, and driving inventory, labor, and cost management in a high-volume setting.

You will build a sustainable kitchen system, coach leaders, and own the metrics that drive guest satisfaction and restaurant profitability.

Qualifications

• Experience leading kitchen/operations in a high-volume restaurant.
• Strong understanding of food safety and sanitation.
• Ability to coach and develop others.
• Excellent organization and planning skills.
• Comfortable working in a fast-paced environment.
• Flexible schedule including weekends.

Responsibilities

• Lead BOH Team Members, Trainers, Team Leads, and emerging leaders.
• Develop leaders capable of independently running high-performing kitchen shifts.
• Maintain readiness for food safety evaluations (SAFE/EcoSure).
• Oversee inventory, food cost, truck ordering, and credits.
• Monitor quality, preparation, and presentation of menu items.
• Build and maintain BOH labor, scheduling, and performance metrics.
• Communicate priorities and results to the team and leadership.
• Partner with FOH leadership on speed, accuracy, and guest experience.

Skills

Leadership

Coaching

Communication

Problem solving

Organization

Planning

Accountability

Attention to detail

Fast-paced environment

Job description

Chick-fil-A Capital Crossing is seeking a Kitchen Director to lead the Back of House, shaping culture, safety, and performance. This senior role focuses on developing BOH leaders, ensuring food safety and quality, and driving inventory, labor, and cost management in a high-volume setting.

You will build a sustainable kitchen system, coach leaders, and own the metrics that drive guest satisfaction and restaurant profitability.