Kitchen Director

Workstream; Raytown (MO); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Scholarship opportunities

Free Chicken

Job summary

Chick-fil-A Raytown is seeking a Kitchen Director to lead daily back-of-house operations, uphold food safety, inventory management, and team development in a high-volume, guest-focused environment.

As a member of the senior leadership team, you’ll set the tone for the shift, model the Winning Hearts Every Day culture, ensure brand standards, and coach colleagues to deliver outstanding hospitality and operational excellence.

Qualifications

• Customer service oriented with a focus on guest satisfaction.
• Strong communication and interpersonal skills for team leadership.
• Ability to thrive in a fast-paced, high-volume kitchen.
• Willingness to work a flexible schedule and adapt to shift changes.
• Ability to manage results while supporting team members.

Responsibilities

• Uphold Chick-fil-A standards for quality and service.
• Lead back-of-house operations and food safety checks.
• Inventory management and shift leadership support.
• Coach and develop team members towards operational excellence.
• Set the tone for shifts and model a positive culture.

Skills

Customer service

Communication

Interpersonal skills

Team player

Flexible schedule

Stand for long periods

Fast-paced environment

People skills

Job description

“We are in the people business.” - S. Truett Cathy, Founder of Chick-fil-A

Join our team!

We are looking for a hardworking leader who is passionate about serving others, carry a positive attitude, a strong sense of urgency and are committed to excellence in everything they do!

Here at Chick-fil-A Raytown we believe in creating a positive impact for anyone who comes in contact with Chick-fil-A and this role is a key component.

The Kitchen Director is responsible for serving on the senior leadership team. They are responsible for daily back-of-house operations and keeping team members accountable for each component of Operational Excellence. They are responsible for food safety, inventory management, team leader development, and executing the Winning Hearts Every Day strategy. The Kitchen Director must embody Chick-fil-A Raytown’s values and help create a positive culture of growth and belonging .They are also responsible for communicating goals, expectations, brand standards and ultimately setting the tone for the team.

Our Values:

• L – Learn Together
  We encourage and inspire one another towards growth.
• I – Integrity
  We build trust with each other through telling the truth and doing what’s right.
• G – Give Your Best
  We pursue excellence in every interaction, every task, and every shift.
• H – Help Others First
  We serve our teammates and guests with humility, putting others before ourselves.
• T – Thrive with Joy
  We will have fun together as we create memorable experiences for everyone we serve.

If you love leading others, have a passion for serving, and are committed to excellence, Chick-fil-A Raytown is the right place to work!

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Free Chicken!

Kitchen Director Responsibilities:

• Uphold Chick-fil-A standards for quality and service
• Honor and encourage others to follow the vision and values of the Restaurant
• Strong sense of urgency
• Be team-oriented, dependable, with a strong work ethic and strong communication
• Work on their feet for several hours at a time
• Demonstrate consistency and reliability
• Be adaptable and efficient participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Set the tone for a shift, and act as a role model for our team
• Shift lead and/or assist shift leader
• Food safety checks
• Inventory management
• All kitchen operations
• Excellent communication skills, both written and spoken

Qualifications:

• Loves serving and helping others
• Customer service oriented
• Strong communication skills
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Team Player
• Have the ability to stand for long periods of time
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Growth Opportunities

At Chick-fil-A Raytown, we believe in growth and development.

We are committed to helping you grow through our training, leadership development, and other opportunities for advancement.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.