Kitchen Crew Member

Dairy Queen; Marquette (MI); On-site; USD 19,000 - 22,000; Part time

Job summary

Dairy Queen in Marquette, MI is hiring part-time staff to deliver exceptional customer service in a fast-paced environment. Compensation ranges from $14.00 to $16.75 per hour; applicants should be energetic, reliable and able to stand for shifts and lift up to 50 pounds.

You will greet fans, prepare food to safety standards and work closely with the team to keep the restaurant welcoming. Join a team that values ownership, accountability, and creating smiles for our fans while maintaining a

Qualifications

• Must maintain a positive, friendly demeanor while serving fans.
• Strong customer-service mindset with ability to handle busy periods.
• Ability to work well with others in a fast-paced environment.

Responsibilities

• Be an ambassador for the Dairy Queen brand and provide professional service.
• Greet and welcome fans to the Dairy Queen experience.
• Exceed fan expectations with timely, quality service.
• Prepare food products following health and safety standards.
• Operate and maintain restaurant equipment safely and efficiently.
• Complete prep tasks for stocking and grill area.
• Resolve fan concerns per service recovery standards.
• Collaborate with team and management to maintain a positive workplace.
• Create a clean, inviting environment for fans and teammates.
• Demonstrate passion for excellence in all tasks.
• Perform other duties as assigned by management.

Skills

Positive attitude

Customer service

Team player

Stamina

Job description

• Compensation: $14.00 per hour - $16.75 per hour

Summary

We strive to create positive memories for all our fans, so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast-paced environment, we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan-first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Properly and safely operate and maintain restaurant equipment, including the grill, fryer, freezer, and other cooking equipment
• Complete assigned preparation work for stocking and setting up the grill area
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times, exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure-packed situations while maintaining a great attitude
• Comfortable standing for an entire shift and able to lift 50 pounds
• Ability to handle raw, frozen, and cooked food products, as well as products in and out of the temperature danger zone (41–140°F)
• Practice established food-handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!