Cashier

Dairy Queen; Marquette (MI); On-site; USD 19,000 - 22,000; Part time

Job summary

The Dairy Queen in Marquette, MI is hiring crew members to deliver fan-first service in a fast-paced environment. You will greet fans, answer menu questions, and help with product details while maintaining safety and cleanliness standards.

Applicants should stay energetic, communicate well, and be able to lift up to 50 pounds. Training provided; opportunities for growth within the team.

Qualifications

• Must communicate positively with fans and co-workers.
• Able to stand for the full shift; lift up to 50 pounds.
• Follow local health regulations and food-handling procedures.
• Maintain good personal hygiene and promptness.
• Energetic, friendly and customer-focused demeanor.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Assist fans with menu navigation and product-ingredient questions.
• Strive to exceed fan expectations and deliver fan-first service.
• Calmly solve fan concerns and uphold service recovery standards.
• Be a willing team player and maintain harmonious working relationships.
• Prepare treat products following safety standards and procedures.
• Create and maintain a positive, safe, clean environment for fans and team members.
• Exhibit genuine passion for excellence at all times.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Stamina

Positive attitude

Job description

• Compensation: $13.75 per hour - $16.00 per hour

Summary

We strive to create positive memories for all our fans, so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast-paced environment while providing exceptional customer service, we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance


• Enthusiastically greet and welcome fans to the Dairy Queen brand


• Assist fans with menu navigation and product-ingredient questions


• Strive to exceed fan expectations and deliver fan-first service through timely and quality service


• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards


• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members


• Prepare treat products following restaurant, health, and safety standards and procedures


• Create and maintain a positive, safe, clean, and inviting environment for fans and team members


• At all times, exhibit a genuine passion for excellence


• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts


• Work well under pressure-packed situations while maintaining a great attitude


• Comfortable standing for an entire shift and able to lift 50 pounds


• Practice established food-handling procedures and meet any local health regulations


• Exhibit good manners, proper personal hygiene, and promptness


• Have fun and maintain a positive attitude at all times!